This established corporate insurance provider is at the cutting edge of the insurance space, offering a suite of solutions across the corporate client space.
One of their key areas of advice is their highly regarded claims function, which supports their complex clientele through the minefield of claims.
And it's this backbone of their UK operation that you'll be joining, providing sound advice to property-led insurance portfolios of major corporations and public sector organisations.
The Role
As a Technical Claims Specialist, you will take responsibility for the end-to-end management of a diverse range of commercial property claims.
You'll act as the specialist referral point for the more complex, contentious and trickier cases.
Here you'll sit behind the front line, using your skills in finding policy gaps, identifying room for negotiation and pressing insurers for best outcomes.
Key Responsibilities
* Manage commercial property claims from first notification through to settlement
* Review and interpret policy coverage, liaising with clients on required documentation and disclosures
* Advocate for clients' interests in negotiations with insurers, loss adjusters, and other third parties
* Maintain accurate and timely electronic claim records and ensure all SLA standards are met
* Support technical discussions and provide guidance on complex or high-value claims
* Produce reports and attend claims review meetings as required
* Mentor and support less experienced team members when needed
Experience required
* Proven experience handling UK commercial property claims; experience in CAR, Casualty, or Financial Lines is a bonus
* Ability to interpret and apply policy wordings confidently
* Strong communication and negotiation skills
* High attention to detail and excellent organisation
* Confidence working directly with clients and managing stakeholder relationships
* A proactive and collaborative approach to problem solving and technical leadership
Package
* Base salary up to £60,000
* Annual performance bonus
* Enhanced pension
* Private Medical Insurance
* Full support for professional development
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Our Diversity, Equity and Inclusion Mission
At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
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