Overview
We are looking for a Cleaner to ensure that our estates across Hertfordshire, Bedfordshire, Buckinghamshire, and South Cambridgeshire are kept in a clean and safe manner, allowing our customers and colleagues to have a healthy environment to live and work in.
Welcome to Settle, where our brand-new 2030 strategy marks the beginning of an exciting journey. With a loyal commitment to providing excellent service to our residents, there\'s no better time to join our crew. Our 23,000 diverse residents are the heart of Settle, and we place them at the centre of everything we do. Operating across Hertfordshire, Bedfordshire, Buckinghamshire, and South Cambridgeshire, you\'ll play a crucial role in providing safe, high-quality homes where residents can take pride and create lasting memories.
By working closely with local stakeholders, we identify sector needs and develop strategic plans, including delivering new, affordable homes to meet housing demands. We champion diversity across all areas of our organisation and are particularly focused on welcoming applications from females, to address the underrepresentation of women in our property roles.
The Estate Service team delivers services that affect our land and customers, working remotely, often in teams and deliver grounds-maintenance, bulk waste removal and cleaning services throughout Hertfordshire, Bedfordshire and Cambridgeshire. We are looking for you to use your skills and initiative to work both in a team and independently to deliver a proactive and responsive service to our customers and the homes we service.
Responsibilities
* Take responsibility for the cleaning of our communal areas on settle properties or working in the schemes.
* Advise on the need for additional, deep or specialist cleans on the areas you work
* Ensure Health & Safety standards are maintained in the building
* Report any issues or breaches of tenancy conditions identified
* Maintain confidentiality at all times whilst providing great customer service to residents
* Liaise with other teams to ensure a great service is delivered to customers and colleagues
* Keep up to date records of work activities using technologies required
* Be responsible for ordering and storing of all cleaning products and equipment
* Be responsible for maintaining the cleanliness of bin stores including reporting any issues with collection
* Respond to emergencies within the service when required
* Undertake other duties which may arise or may be delegated from time to time
What we are looking for
* Good understanding of best practice in cleaning techniques
* Have a good knowledge of Health & Safety issues, relating to the use and storage of cleaning materials and equipment
* Ability to deal with members of the public in a tactful and friendly fashion
* Ability to deal with clients confidentially
* Full Clean Driving Licence
* Willingness to work flexibly as part of a team and able to provide cover at other sites where required
* Keep inventories
* Relay repairs issues to the appropriate teams
* Be a good communicator and offer amazing customer service
Benefits
* annual salary: £24,037.25 per annum
* flexible working: hybrid and flexible options available (role-dependent)
* generous leave: 27 days of annual leave, increasing to 32 days with length of service
* family leave: enhanced maternity, paternity, and adoption leave
* pension contributions: up to 10% from Settle
* healthcare cash plan: for your health and wellness
* flexible benefits: cash towards your health and wellbeing
* development: excellent personal and professional growth opportunities
* fresh fruit Mondays: keep your energy up with healthy snacks
* colleague-led campaigns and celebrations: wellbeing weeks and charity bake sales
* volunteering days: 2 paid days to give back to the communities we work in
* secure parking: free onsite parking and bike sheds too!
* local discounts: enjoy perks from our community partners
* mental health support: access to counselling sessions and mental health resources
* feedback commitment: we listen to our colleagues and take action
* shower facilities: perfect for those who cycle to work or hit the gym
* early finish Friday: a kickstart to the weekend!
We are committed to creating a workplace where everyone feels valued and supported. Join us and enjoy the benefits of working in a collaborative, kind, and inclusive environment.
Closing
Closing Date: 9th October
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