Cognita Asia Holdings Pte Ltd is looking for a motivated Service Desk Analyst to join their European IT team. The role involves providing high-quality 1st line IT support for Cognita colleagues and school staff across Europe and the US. Responsibilities include managing incidents through the ITSM tool, supporting end-user devices, and creating documentation.
The ideal candidate will have experience in IT support, strong problem-solving skills, and excellent customer service abilities. Benefits include up to £30k salary, holiday allowance, school fee discounts, and professional development opportunities.
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