Overview
This pivotal role will manage a digital team focused on delivering automations and will work closely with service leads, operational teams, and the wider digital transformation team to deliver automation that enables efficiency, reduces manual effort, and supports the organisation's broader digital transformation goals. The role title is 'RPA Specialist (Team Lead)' and will be responsible for managing the team, defining and guiding processes, project management and supporting requirements, feasibility and benefits realisation. You will own the Robotic Process Automation (RPA) roadmap, guiding best practice standards, pipeline development, automation governance, and post-deployment optimisation. As a strategic lead, you will empower your team to deliver scalable solutions while building automation capabilities across the organisation. Base: Home based. This role requires occasional travel to business units for digital transformation support, though much of the role can be conducted remotely. Regular attendance at face-to-face meetings will be required as agreed with your manager.
Responsibilities
* Lead, mentor, and line manage a team of RPA Engineers, promoting a high-performance and collaborative culture.
* Define and manage the organisational RPA vision, roadmap, and delivery plan aligned with wider digital transformation objectives.
* Establish and enforce RPA governance, development standards, documentation protocols, and quality assurance.
* Build and manage a prioritised automation pipeline in collaboration with key business stakeholders.
* Lead automation risk assessments, including compliance with data security, privacy, and information governance standards.
* Define and support team learning pathways, tool certifications, and development goals.
Note
Please see the job description attached for a full list of responsibilities. We are seeking a dynamic and experienced team lead to spearhead our growing RPA function. We need a strong team leader who has excellent management, process, project and governance skills. You do not need in-depth technical knowledge of RPA but must have the ability to learn and lead the broad technical concepts around it.
Essential Skills & Experience
* Experience managing technical teams and leading technical programmes.
* Awareness of Robotic Process Automation with ability to quickly learn new technologies.
* Strong stakeholder and vendor management skills, including negotiation and communication with senior leaders.
* Good understanding of business process analysis and optimisation techniques.
* Familiarity with project management and agile methodologies.
Desirable Skills & Experience
* Experience in healthcare, NHS, or regulated environments.
* Understanding of data governance, cyber security standards, and automation compliance.
* Experience with leading RPA platforms (BluePrism, UiPath, Automation Anywhere and Power Platform). BluePrism experience highly desirable.
Qualifications
* Essential: Degree in Computer Science, Information Technology, or related field (or equivalent experience).
Package & Benefits
As a Digital Team Manager - Robotic Process Automation (RPA) you'll be part of our valued team at HCRG Care Group. You will feel valued as a Digital Team Manager - Robotic Process Automation (RPA) within HCRG Care Group, receiving access to exclusive rewards and benefits including:
* Up to £50,000 with group pension
* The flexibility of remote working with occasional travel on an as needed basis
* Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support - at locations across the country
* Membership of My Reward Hub, giving you access to discounts on everyday purchases and cashback/offers
* Access to your wages as you earn them to help cover life's emergencies
* Online and face-to-face support for wellbeing, mental and physical health, legal and life management help, plus career coaching
* Access to eLearning, bespoke career pathways and opportunities for continuing professional development
* An open, just culture encouraging ideas to deliver our purpose, backed by innovation funding
* Commitment to high clinical and quality standards, with many services rated by the Care Quality Commission
About Us
We change lives by transforming health and care. Established in 2006, we are a leading independent provider of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We support communities across England and are committed to equal opportunities and safeguarding policies.
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