DBS Certified Administrator - Temp ( 4 Weeks)
£13.85hr PAYE (37.50hr)
Smethwick, B66 2QT
Immediate start
We are looking for an experienced Helpdesk Administrator to manage the full lifecycle of maintenance requests, from initial enquiry through to job completion. You'll be the first point of contact for service requests, logging and managing work orders via CAFM systems (Maximo), ensuring SLAs are met and health & safety risks are minimised.
Key Responsibilities
First point of contact for calls, emails and service requests
Log, prioritise and manage work orders in line with SLAs
Allocate work to engineers and subcontractors; raise POs where required
Monitor open jobs to prevent delays and service failures
Produce reports and support management with admin tasks
General helpdesk and departmental administrationRequirements
Flexible to work a rotational shift pattern
Ability to pass a Standard DBS checkSkills
Able to manage workload, meet deadlines and work on own initiative
Experience in FM, technical or healthcare environments desirable
Must have knowledge of CAFM/finance systems (Maximo, Coupa)
A key role supporting day-to-day operations and delivering a high-quality, responsive service.
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