What you’ll be doing:
* Serving and supporting customers at checkouts, self-service tills, kiosks, and petrol stations, proactively offering assistance and answering questions.
* Selecting high-quality products for customers using our On-demand grocery service and assisting with Click & Collect parcels.
* Building knowledge about our products, services, and promotions to provide helpful recommendations.
* Handling complaints, refunds, shelf tickets, and advertising.
* Working flexibly across the store as needed.
What makes a great Sainsbury’s Colleague:
* Friendly, welcoming, and enthusiastic about helping customers.
* Comfortable working in a fast-paced, physical, and energetic environment, and a team player.
* Responsible and proactive in solving problems.
* Willing to work flexibly across the store and eager to learn new skills.
* Comfortable using new digital tools and technology.
* Detail-oriented, maintaining a clean and organized store to enhance the shopping experience.
Working for us has great rewards:
* Discount card: 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks; increasing to 15% at Sainsbury’s on Fridays and Saturdays, and at Argos on pay days.
* Free food and hot drinks: Provided for colleagues in all stores.
* Generous holiday entitlement: Based on hours worked, plus maternity and paternity leave.
* Pension: Company matches between 4-7.5% of contributions.
* Sainsbury’s share schemes: Opportunity to buy shares at discounted prices.
* Shopping discounts: Special offers on gym memberships, restaurants, holidays, vouchers, and more.
* Wellbeing support: Including free access to the Employee Assistance Programme for confidential support.
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
An inclusive place to work and shop
We are committed to being an inclusive retailer where every colleague can reach their full potential and every customer feels welcome. We offer support for families and carers, resources for understanding roles, and internal networks promoting representation and diversity. We provide development opportunities like mentorship, training, and career pathways. To learn more about our inclusivity efforts, please visit here.
If you require reasonable adjustments during the application or interview process, please let us know, and we will support you.
Working in our stores:
Our stores are dynamic environments at the heart of the community, offering value, quality, and service. As a Services Assistant, you’ll be key to delivering the best shopping experience.
Eligibility:
* You must be above the school-leaving age in your country (School leaving age - GOV.UK).
* If shifts include hours before 6am or after 11pm, you must be at least 18 years old.
* You must have the Right to Work in the UK.
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