The vacancy is now offering a full-time position, 37.50 hours per week.
To assist in providing high-quality, safe patient care through the delivery of an effective, efficient, and responsive administrative and clerical service that meets the needs of the service.
This will be achieved by working in a supportive team, supporting colleagues, the senior medical administration team, and management to ensure effective administrative tasks are completed.
Key responsibilities include:
1. Providing typing support to the ENT Department.
2. Registering referrals from all sources on the patient administrative system (PAS).
3. Telephone patients to offer appointment dates and times, in accordance with consultant prioritisation, Trust standards, and NHS targets, using PAS and the national E-Referral Service systems to record appointments.
4. Providing clerical support to the ENT Department.
5. Opening mail, collating patient results, and scanning them to electronic patient records.
6. Processing patient letters for postage.
7. Understanding and interpreting functional/medical/legal terms and organisational policies.
8. Dealing with non-routine issues such as problem solving.
9. Acting as the link between consultants, clinicians, and other areas to ensure coordinated and efficient care delivery.
We hold a unique position in the Stockport community as a healthcare provider and one of its largest employers. We aim to make our workforce truly representative of our local population and actively encourage applications from diverse backgrounds irrespective of race, age, disability, sex, gender identity, sexual orientation, religion, marriage, or pregnancy status.
If you need support with your application, please contact the recruitment team to discuss alternative methods.
We support flexible working arrangements and consider requests seriously to accommodate service needs.
Benefits We Offer:
* Between 27-33 days of annual leave plus bank holidays
* NHS pension scheme membership
* Salary sacrifice schemes for lease cars, home electronics, and more
* NHS Staff discounts
* Cycle to work scheme
* Salary finance options for loans, savings, and debt management
* Stockport Credit Union for local financial advice
For further details or informal visits, contact:
Name: Laura Robertson
Job title: Directorate Support Manager
Email: Laura.Robertson@stockport.nhs.uk
Telephone: 0161 419 4677
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