Join to apply for the Retail Banker role at Martha's Vineyard Bank
Responsibilities include demonstrating effective relationship-building skills by increasing deposit solutions, proactively identifying customer needs, and generating interest in relevant solutions and services through referrals. Perform transactions accurately according to bank policies, provide professional customer service, and handle all teller duties such as checking and savings transactions, loan payments, account inquiries, issuing official checks and money orders, and servicing Safe Deposit Boxes. May also perform daily balancing of the coin machine and end-of-day teller balancing, resolving discrepancies. Ensure the office and workstations are prepared for each day, uphold the bank's values in all interactions, and embody professionalism.
Employee responsibilities include recognizing and demonstrating the bank's core values, supporting a respectful and inclusive environment, managing resources responsibly, and maintaining confidentiality and privacy of customer information. Demonstrate understanding of banking regulations and security procedures, work within procedural limits, and undertake any other tasks assigned by the supervisor.
Qualifications
* High School Diploma (preferred)
* Prior customer service experience (preferred)
* Excellent organizational and communication skills
* Proficient in computer applications (Windows, Word, Excel)
* High attention to detail and positive attitude
Physical & Environmental Aspects
* Ability to stand or sit for long periods
* Work performed in an office environment with frequent travel to customer locations
* Possibility of operating office equipment and personal vehicle use for client visits
Additional Information
Seniority level: Entry level
Employment type: Full-time
Job function: Finance and Sales
Industry: Banking
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