Head of IT - Hybrid role - Amazing opportunity to take your career to the next level. Excellent salary Pension Health stock options hybridworking- 2 days in the office per week. This is an excellent opportunity for an experienced Head of IT/IT Manager who is on the search for a new challenge or if you are looking to step up in to an IT management role supporting a cloud first transformation then please also apply. Would you like to work for a cutting-edge cyber security company who are globally market leading and manage the team that supports their internal systems both in the UK, and the USA? This role is also a player/manager role so you will need to be technically hands on too, and ideally have a software services, or SAAS industry background. About the role:- The role ensures high performance and availability of internal systems for all users, contributing to strategic IT decisions, and supporting a Cloud First transformation using Microsoft Azure. You will also be responsible for mentoring the Internal Support Team and ensuring service excellence. Opportunities like this do not come up very often and this could really be a landmark moment in your career. You will be working for one of the most innovative software/services companies in the world, who will enable you to progress your career and learn new skills. Responsibilities:- Service Management: - Lead and manage the Internal Support Team, ensuring SLAs and business requirements are met. Deliver 1st to 3rd line support, including hands-on problem resolution. Oversee the rota-based support desk and out-of-hours coverage. Infrastructure & Systems:- Manage all IT infrastructure including servers, cloud services (Azure), network, and security systems. Maintain and improve high availability, disaster recovery, and business continuity plans. Implement and manage corporate systems (e.g., email, backups, telephony). Strategic & Project Leadership Plan and execute IT projects aligned with the Cloud First strategy. Identify and eliminate technical debt; maintain budget control and efficiency. Manage vendor/supplier relationships and negotiate contracts effectively. Compliance & Security:- Ensure implementation and adherence to cybersecurity and information security best practices. Participate in internal and external audits where needed. Facilities Management:- Ensure upkeep and technical readiness of office environments. Support facilities infrastructure related to IT operations. Experience required 10 yearsIT industry experience,5 yearsin a managerial capacity. Proven ability to manage a technical support team (5 10 people). You will ideally have expertise in the following:- o Microsoft Windows Server and Desktop OS o Microsoft Azure, Intune, MS Defender o Network architecture, VPN, Firewalls, Routers o Virtualisation platforms o Backup and recovery solutions o Linux and macOS environments Familiarity with ITIL framework and process-driven service delivery. Strong communication, stakeholder management, and leadership skills. Comfortable working across time zones and in a high-availability environment. This is just a short o v er-view of this exciting role as a Head of IT, so if you'd like a full breakdown of the responsibilities then click APPLY NOW and I will email you a more detailed job description.