Job Description
Job Summary:
The main duties of this role are Machine Diagnostics, Servicing and Repairs to all product ranges. This is a customer facing role which requires you to build strong customer relationships within the Service sector of our business. You will need to promote and present a professional image and offer service solutions to our customers and frequently liaise with the manufacturer. The objective of this role is to provide the customer with a World Class customer service experience.
Basic Hours: 40 hours working week, 08.00 – 16.30 hours.
* Overtime after 8 hours, the first 4 hours at time and a half, thereafter paid at double time (daily).
Requirements:
* NVQ Level 2, 3 or equivalent and have experience in the construction, HGV or agriculture heavy plant machinery sectors including servicing and maintenance then this could be the role for you.
* Experience on hydraulic systems, open and closed loop, axles, transmissions manual and power shift, cam-bus electrical systems and working on plant machinery or equivalent
* Portfolio of certification/achievements required
* Full UK driving licence required.
Attributes:
* Teamwork, ability to work confidently within a group and on your own.
* Drive and determination to get things done, make things happen and continually looking for better ways of doing things
* Analysing and investigating, ability to gather information systematically to establish facts for problem solving
* Flexibility, ability to adapt successfully to changing situations and environments
* Ability to act on own initiative, and be proactive in finding solutions
* Logical and timely approach to the completion of paperwork.
Benefits:
* Competitive rates of pay
* 22 days paid holiday + bank holidays + 1 day for every 5 years completed service.
* Holiday pay includes average overtime, on completion of your probationary.
* Pension scheme
* Tool allowance
* Company sick pay scheme
* Death in Service Scheme (4 x last P60)
* Private medical health (contributory)
* Chiropractor private medical treatment scheme/ occupational health
* Employee assistance programme
* Company van and fuel card – option to opt in for personal use of the van
* Company uniform
* Call out with standby payment and guaranteed 4 hours overtime.
* If you refer a friend or family member and they join the company, you will receive £250.00 after 3 months of their start date and a further £250.00 on completion of their six-month probationary period.