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IT Project Support Officer
Enterprise Architecture and Portfolio Management
Location
Egham
Salary
£29,297 per annum - including London Allowance
Post Type
Full Time
Hours per Week
35
Weeks per Year
52
Closing Date
23.59 hours GMT on Thursday 12 March 2026
Reference
Right to work: Please note that it will not be possible for the University to issue a Certificate of Sponsorship to the successful candidate for this position. Therefore, the appointable candidate will need to be eligible to work in the UK or have leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006.
Full-Time, Fixed-Term (24 months)
Applications are invited for the post of IT Project Support Officer in the University's IT Department.
We are seeking a proactive and detail-oriented IT Project Support Officer to join our IT Department in a new role on a fixed-term basis, while the University undertakes a major project to replace its Student Record System (SRS) and transform the operating model for Student Study Services.
This is a fantastic opportunity to contribute to a dynamic team, supporting essential services that impact students and staff across the institution. You'll be part of a collaborative environment where your expertise will help maintain continuity and drive improvements during this period of transformation.
Role Purpose & Scope
Provide structured administrative and coordination support to the IT Project Manager for the Student Record System (SRS) replacement and Student Study Services transformation programme.
Assist with the smooth day-to-day running of a large, multi-workstream IT project within a complex university environment.
Help maintain consistency, transparency, and alignment with agreed project governance processes during a period of organisational change.
Key Responsibilities
Project & Governance Support
Take responsibility for all workstreams to ensure the upkeep of all project logs, including actions, risks, issues, and dependencies, ensuring information is accurate and up to date.
Act as main administrative support for all workstreams to coordinate the scheduling of project meetings, workshops, and governance meetings / boards.
Be responsible for preparing meeting agendas, capturing minutes, and maintaining action logs, including the follow up on agreed actions with stakeholders as required.
Be responsible for sharing all best practice and governance artefacts from the wider Project Management Office with all Project Managers, Change Managers and Workstream leads, including training where necessary.
Be the Project support link to the wider Project Management Office to ensure any Change Requests follow the correct governance route.
Support communication and coordination across project teams, suppliers, and business areas to ensure information flows effectively.
You will bring a strong analytical mindset, excellent communication skills, and a collaborative approach to problem-solving. Ideally, you will:
An understanding of Project methodologies and Project governance items
Experience in supporting or leading Project work
Have experience in interacting with a wide group of people in a Project environment
Have strong organisation and communication skills
Have proficiency in MS Office, ideally MS Planner and MS Projects but not essential
In return we offer a highly competitive rewards and benefits package including:
Generous annual leave entitlement
Training and Development opportunities
Pension Scheme with generous employer contribution
Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
Free parking
The post is based in Egham where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.
For an informal discussion about the post, please contact Assistant IT Director, Paul Withey at
For queries on the application process the Human Resources Department can be contacted by email at:
Please quote the reference:
Closing Date: 23:59, 12 March 2026
Interview Date: To be Confirmed
Further details: Job Description & Person Specification Email details to a friend
Apply Online
The university has adopted hybrid working for some roles therefore some remote working may be possible for this role.
Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on our structures and initiatives around EDI, including information on staff diversity networks, can be found on our Equality and Diversity Intranet page.