Job Description
Receptionist - £28,800 & excellent staff perks & accommodation Join a luxury hotel in Jersey, Channel Islands with career development and fantastic team benefits.
A fantastic opportunity has arisen for a Receptionist to join a prestigious hotel in Jersey, Channel Islands. This beautiful property is known for delivering exceptional service and providing guests with a truly memorable experience.
As a Receptionist in Jersey, Channel Islands, you'll be the welcoming face of the hotel, ensuring every guest receives a warm, professional and efficient service from arrival through to departure. This role offers the chance to develop your hospitality career in a supportive environment where progression and personal development are genuinely encouraged.
What's in it for you?
You'll enjoy a range of excellent benefits including:
* Salary at £28,800
* Staff accommodation available (subsidised)
* 40 hours per week over a 5-day working week
* Your birthday as an additional paid day off
* Free meals while on duty
* Uniform provided and laundered
* Investment in your professional development
* Staff discounted staycations, spa treatments and restaurant experiences across the group
* Christmas 2026 guaranteed as holidays
* Opportunities to progress and develop your hospitality career
Key Responsibilities
As Receptionist, you will be responsible for delivering exceptional front of house service, including:
* Welcoming guests and ensuring they receive friendly and efficient service
* Handling calls, emails and enquiries promptly and professionally
* Passing messages clearly and efficiently to the relevant departments
* Maintaining accurate guest profiles within Protel in line with GDPR
* Supporting sales of hotel facilities including food, beverages and experiences
* Managing reservations and entering bookings accurately into Protel
* Preparing confirmation letters, menus and other guest correspondence
* Ensuring all departments receive relevant reports and updates throughout the day
* Handling guest queries or complaints, escalating when required
* Maintaining high standards in the reception area and ensuring equipment is well maintained
* Processing guest departures, balancing floats and completing banking at the end of shift
What we're looking for
Our client is seeking a friendly and organised Receptionist who enjoys delivering outstanding guest experiences:
* Previous reception or front of house experience within a luxury hotel environment
* Excellent communication and customer service skills
* Strong organisational skills and attention to detail
* Ability to manage guest enquiries calmly and professionally
* Confident using reservation systems (experience with Protel is beneficial)
* A team-focused approach with a passion for hospitality
If you're looking for your next step as a Receptionist in Jersey, Channel Islands, this could be the perfect opportunity to grow your career in a truly special setting. Apply now to be considered.
Job Number 935374 / INDFOHLocation Jersey, Channel IslandsRole Receptionist
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.