Staff UX Content Designer, Global Business Applied AI
corporate_fare Google place London, UK
* Bachelor's degree or equivalent practical experience.
* 8 years of experience in UX writing, content design, technical writing, editorial, marketing, or related and experience leading content strategy projects.
Preferred qualifications
* Experience working with Generative AI, Large Language Models (LLMs), or machine learning products.
* Experience in prompt engineering, rubric development, or model evaluation methods.
* Experience navigating ambiguous, fast-paced environments and driving alignment across technical and non-technical teams.
* Strong editorial background with the ability to blend creative design thinking with technical logic.
* Ability to use data and user research to inform content strategy and measure the impact of quality improvements.
About the job
As a Staff Content Designer, you'll work across a broad portfolio of products at the heart of Google’s business. You'll be the first content designer on the team and have a high degree of autonomy to shape how the function operates, balancing strategic leadership with visible impact. As part of a new UX leadership team, you’ll help shape ways of working across a rapidly growing UX team. You’ll shape product experiences through a user-centered lens while driving impact on key business goals. You'll be responsible for demonstrating how strategic content design leads to tangible results in end-to-end journeys and conversational AI experiences alike. We view this role as essential to our product strategy, requiring a content designer who thrives on the responsibility of moving the needle through their work and lifting up those around them.
Responsibilities
* Provide both high-level strategic direction and content design to scale quality writing and content design.
* Drive complex alignment efforts across different product boundaries to create cohesion. Drive scalable frameworks, design systems, and design patterns to address high-complexity challenges.
* Drive the quality and behavior of AI models by establishing robust model training practices, writing exemplary content, and evaluating response quality. Set the standard for user-centered AI interactions, addressing trust, personality, and tone.
* Leverage strong partnerships across product, engineering, and research to articulate and guide product strategy toward delivering high-impact results.
* Elevate content design and UX writing craft in the organization. Develop and pioneer new practices and approaches, including agentic workflows.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
#J-18808-Ljbffr