About Us
At Outcomes First Group, we believe every child can thrive when given the right environment for success. As one of the world’s leading providers in our sector, we deliver exceptional, research-led education tailored to each individual, with smaller class sizes and personalised learning plans.
Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning. Our mission is to unlock that potential through personalised learning and opportunity. And our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen.
The Role
We are seeking an experienced Group Infrastructure Engineer to join our Group Infrastructure Team during an exciting period of international growth.
As a key member of the team, you will play a central role in delivering robust, scalable, and secure infrastructure services across Outcomes First Group’s expanding international estate. You will support, maintain, and enhance on-premises, cloud, and network platforms across multiple global regions, ensuring systems remain resilient, standardised, and fit for purpose.
This role is ideal for an infrastructure professional with strong Microsoft, cloud, and networking expertise who thrives in a complex, multi-region environment and enjoys contributing to large-scale infrastructure and transformation projects.
Key Responsibilities
1. Support and participate in the implementation of Group-wide platforms and technologies that underpin a multi-region corporate network infrastructure.
2. Ensure high availability and performance of on-premises and cloud platforms supporting internal business functions across UK and international locations.
3. Troubleshoot and remediate escalated infrastructure issues impacting operations across multiple regions.
4. Provide technical direction when working with international partners, suppliers, and service providers.
5. Lead and assist with planning and implementing new or expanded network environments for international offices, schools, or acquisitions.
6. Act as a primary technical contact for Group suppliers, ensuring consistent standards are applied globally.
7. Manage and monitor global server infrastructures primarily based on Microsoft and Hyper-V technologies.
8. Oversee the configuration and monitoring of international network infrastructure utilising Meraki, Ubiquiti, and other enterprise-grade solutions.
9. Manage and optimise the Group’s WAN across multiple countries, ensuring reliable and secure connectivity between regions.
10. Support the setup, consolidation, and enhancement of Microsoft 365 tenants across international entities, including cross-tenant collaboration and standardisation.
11. Produce and maintain clear technical documentation for multi-region infrastructure solutions and procedures.
12. Mentor and support colleagues across different regions, promoting knowledge sharing and consistent best practices.
13. Ensure all activities follow Group change management, approval, and compliance processes.
14. Manage Group-wide infrastructure licensing and assets, including international usage.
15. Support the Group and its security team in strengthening cyber security posture across all operating regions.
16. Contribute to special projects and international technology initiatives as required.
Experience & Skills
Essential:
17. Proven experience supporting Windows Server environments and Windows 10/11.
18. Strong background in managing Azure Active Directory in multi-site or multi-region environments.
19. Extensive experience managing Microsoft 365 services including Exchange and SharePoint.
20. Expertise in Entra ID and Intune-managed solutions.
21. Experience supporting enterprise firewall technologies.
22. Strong understanding of enterprise networking including VLANs, routing, switching, and IP addressing.
23. Experience with virtualisation technologies.
24. Strong understanding of LAN and WAN technologies across geographically dispersed sites.
25. Experience managing Apple devices at scale.
26. 3–5 years’ experience in a 3rd line or Infrastructure Engineer role.
27. Strong problem-solving skills with the ability to prioritise effectively.
28. Excellent communication and interpersonal skills, with the ability to work with international stakeholders.
29. Ability to work independently, manage demanding workloads, and meet tight deadlines.
Desirable:
30. Experience supporting international offices or multi-region environments.
31. Experience with JAMF MDM.
32. Cisco Meraki experience, particularly in international deployments.
33. Azure infrastructure experience.
34. VOIP or telephony experience.
35. Educational web filtering solutions experience.
36. Relevant certifications or working toward Microsoft, Azure, MCSA, CCNA, or similar qualifications.
Why join Outcomes First Group?
About the Group
Outcomes First Group is the largest independent provider of high-quality special needs education and care. We are a vital part of local communities in England, Scotland, and Wales, with a renowned reputation for quality and positive outcomes for the people we educate and care for.
Our divisional brands include Acorn Education, Options Autism, Blenheim Schools, and Momenta Connect.
Our Vision
Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world.
Our Mission
We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations.
Our Promise
We listen.
We never assume.
We work together.
To make the remarkable happen.
We are accountable.
To each other and for one another.
Benefits
Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:
37. Life Assurance
38. Pension scheme with options to increase your contributions
39. “Your Wellbeing Matters” – access to first-class mental health support services and physical health checks
40. Family Growth Support – enhanced maternity and paternity leave, plus paid fertility treatment support
Plus, access to our market-leading Flexible Benefits Platform, allowing you to choose what works for you, including:
41. A wide range of health, wellbeing, and insurance benefits
42. Hundreds of discount options in the UK and abroad
43. Cycle to Work schemes
44. Electric Car Purchase Scheme
45. Critical illness cover
We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment.
All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.
We are an Equal Opportunities Employer.
We reserve the right to close the vacancy early if we receive a high volume of suitable applications.
Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education.
Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process.
Please note: 4DWW is subject to successful completion of your probation period and is not a contractual benefit