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Programme & project delivery manager

Birmingham (West Midlands)
Pulse Solutions
Project delivery manager
Posted: 12h ago
Offer description

At Pulse Solutions, we don’t just deliver projects, we drive impact. We specialise in outcome-focused digital transformation solutions that help mission-led organisations turn bold strategies into real-world results.


Our Purpose

We work with universities, charities, and other purpose-driven sectors to tackle high-impact challenges. Whether it’s transforming student experiences or modernising nonprofit operations, our work creates measurable change that matters.


The Role

We’re hiring a D365 CE Programme Manager to lead the delivery of complex transformation programmes while remaining actively involved in day-to-day project execution. This role blends strategic programme leadership with hands-on delivery, offering the opportunity to shape outcomes at both the macro and micro levels. You’ll be responsible for steering multi-stream initiatives while ensuring the details are aligned, actionable, and driving real impact.


What You’ll Do

* Lead multi-stream D365 CE programmes from initiation through to successful delivery
* Collaborate with clients to shape delivery roadmaps aligned to their mission and outcomes
* Manage cross-functional teams and stakeholder communications
* Coordinate activity across process design, configuration, data migration, testing, training and go-live preparation.
* Identify and manage potential risks and put mitigation plans in place.
* Roll up your sleeves to support project delivery from initiation and planning through to project closure ensuring a successful implementation
* Champion best practice and continuous improvement across the programme lifecycle


What You’ll Bring

* Proven experience delivering complex D365 CE programmes (or other CRM solutions)
* Experience in the Not for Profit or Higher Education sectors would be beneficial but not essential.
* Strong understanding of Microsoft Dynamics 365 CE or CRM implementations and project delivery
* A strategic mindset with the ability to translate vision into actionable plans
* Excellent stakeholder engagement and communication skills, including the ability to build trust and influence at senior level
* A collaborative, outcome-focused approach that aligns with our values


What We Offer

* Competitive day rate (outside IR35)
* Flexible working arrangements
* Opportunity to lead high-impact projects
* Collaborative and innovative team culture


If you’re ready to lead with purpose and deliver with impact, we’d love to hear from you.

Apply now or reach out to our Talent team to learn more.

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