Support Worker - Community
Inverness, community based with travel around the area
Contract: Permanent
Registration with the Scottish Social Service Council (SSSC) required within 3 months of starting the role
Do you love helping people in need? We are looking for a passionate and enthusiastic person with great people skills to join our Health and Local Crisis Response service as a Service Support Worker. No professional experience? Our service support workers are a friendly face to someone who may be struggling to do things for themselves due to age, illness, or vulnerability. Not only will a career within Independent Living be rewarding, it can also providing extensive progression opportunities and allow you to build meaningful relationships with both colleagues and service users. It's not just a job, but an amazing way to give back to your community.
A day in the life of a Service Support Worker will involve:
Providing practical and emotional support (telephone calls, welfare checks, shopping etc) and guidance to service users
Providing reactive, focused, and flexible support to adults following a hospital stay to enable early discharge.
Responding to referrals from Clinicians and Community Health Professionals
Assess service users' needs, complete and follow a support plan for the individual.
Supporting service users in the weeks after hospital discharge or to prevent readmission.
To be a successful Service Support Worker, you'll:
Have a good knowledge of services provided by the NHS and Social Care.
You know how to improve service quality for the benefit of users.
Love being flexible. Working hours out with the norm suits you.
There is no personal care or administration of medication for this role.
Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
Pension scheme: Up to 6% contributory pension.
Flexible working: Learning & Development: Wide range of career opportunities + comprehensive learning.
Discounts: Access to Blue Light Discount Card and employee benefits platform.
Wellbeing Support: Access to mental health and wellbeing assistance.
Support our mission in a collaborative team.
Lease a bicycle through the scheme.
Season ticket loan: At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Young Staff Network.
Together, we are the world's emergency responders