Kirklands - NHSL Headquarters
The Role
To support the Head of Improvement in the delivery of a portfolio of Quality projects designed to support delivery of the highest quality health and care services in NHS Lanarkshire through monitoring and using performance, quality and safety data to identify issues that need to be addressed and taking follow-up action to improve the quality of the care and services delivered.
Actively promote safe and reliable person centred healthcare, an open, just and fair culture and achievement of the aims and goals of the NHS Lanarkshire Quality Strategy.
The improvement programmes and work streams which support the Quality Strategy are innovative and complex and will focus on developing, testing, reliable implementation and spread of improvements that demonstrate safe, person centred, reliable and effective care for patients and support the achievement of the boards organisational wide patient safety aims and goals.
This will include reporting to the Senior Improvement Advisor and providing assurance to the Head of Improvement and will contribute to supporting relevant Executive Sponsors, Clinical Leads, Multidisciplinary teams and the overall development and performance of staff involved in Quality Strategy improvement work.
To teach, facilitate, coach, mentor as well as promote the use of improvement science and best international and national practice in improving the quality of care and reducing harm across NHS Lanarkshire.
NHS Lanarkshire
Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!
Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.
We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.
What we'll need you to bring
Qualifications and experience
1. Educated to degree level or equivalent experience.
2. Significant experience operating at a senior level.
3. Improvement Advisor/SPSP Fellow and or expert level in improvement science and its practical application in health and care settings
4. Evidence and experience of leading improvement programmes in patient safety or other areas that have delivered improvements to patient care
5. Practical experience of project/programme management and the management of change.
6. Experience of working with key stakeholders, demonstrable evidence of influencing and successfully implementing change and improvement in a complex environment
7. Evidence of ongoing professional development
Skills: Leadership
8. Credible and visible leadership is required to enable and support successful implementation of patient safety improvement across NHS Lanarkshire. Specifically the Improvement Advisor will manage and monitor the delivery and implementation of improvement programmes/projects.
9. Advising on the scope, aims, objectives and key success factors of improvement programmes in association with key stakeholders and to ensure that the Project Charters and programme plans, infrastructure and related project/programme documentation are in place and remain relevant and up to date.
Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.
It would be great if you also have
10. Need to ensure deadlines are met and work is consistently of high quality
11. Challenging others constructively and in a professional manner to think and work differently and demonstrate the benefits of patient safety improvement and change
12. Meeting walls of resistance in term of lack of motivation from staff whilst striving to achieve high standards and meet strict deadlines
13. Occasionally deal with disgruntled clinical and non-clinical staff
Contract type
Permanent
Full time
37 hours
Location and Working Pattern
This role will be based in Quality Directorate Improvement Team within Kirklands - NHSL Headquarters
The working pattern for this roleto be confirmed
Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.
Looking to find out more?
If youre looking to find out more, then we would love to hear from you!