Location: Birmingham - UK Portfolio with focus on wider Midland’s area.
Salary: £80-000 to £90,000 + Car Allowance + Bonus + Private Medical + Enhanced Pension
Job Description
Joshua Robert is partnering with Hortons Estate to appoint a Head of Estate Management, a senior operational leadership role within a growing and entrepreneurial property investment and development business.
This is a rare opportunity to take operational leadership of a significant property portfolio of £350m+ while supporting the companies next stage of growth to new levels.
The successful candidate will take responsibility for the day-to-day operations and performance of the portfolio. The role reports into the Head of Property and will function as the senior operational lead for the portfolio, supporting delivery of strategy and enabling the senior leadership team to focus on strategic decisions as the business grows.
This is not a hands‑off role. The successful candidate will be directly involved in the day‑to‑day management of the portfolio, dealing personally with issues and operational problems, you will be expected to get into the detail, step in where issues arise and take ownership of outcomes, rather than operating at arm’s length. This role requires someone who is comfortable being close to the assets and the realities of managing property.
The role will have authority across the portfolio and supports the Head of Property by taking responsibility for day-to-day operations and ensuring the portfolio is managed to the best professional standards and meets all statutory requirements.
Key responsibilities
Provide operational leadership across a multi-asset UK Portfolio and function as a senior escalation point for portfolio performance, operational risk, and delivery issues.
Manage property management, facilities and administrative teams and provide senior oversight to property managers, setting expectations, standards, and performance measures across the team while actively mentoring and developing team members beneath them.
Monitor and report on portfolio KPIs including income growth, cost control, voids, and operational budgets.
Oversee and co-ordinate rent reviews, lease events, and agency relationships.
Lead performance reviews of under‑performing assets and coordinate corrective action.
Maintain oversight of property‑related risk, including covenant exposure, lease risk, ESG, compliance, and operational resilience.
Ensure statutory compliance across the portfolio.
Work closely with the finance team on reporting and service charges.
Support acquisition and disposal activity through operational due diligence.
Ensure asset management plans are operationally deliverable and aligned to investment strategy.
Candidate Profile
RICS Qualification.
10 + years of Commercial Property Experience
Strong understanding of property management, asset management, and operational portfolio oversight.
Experience of managing complex multi-let commercial portfolios.
Strong leadership and management capability.
Familiarity with property management systems and technological solutions to drive efficiency.
Rare Opportunity
Senior operational leadership role within a growing property investment and development business.
Opportunity to shape, systems, processes, and portfolio performance.
Work closely with senior leadership during a period of significant portfolio growth.
Broad exposure across property management and asset management.
Genuine opportunity to influence the future structure of the property team. Recruitment Disclaimer
This vacancy is being managed exclusively by Josh Powell at Joshua Robert as part of a retained search assignment. All applications and expressions of interest submitted in response to this advert will be forwarded directly to Josh Powell for review and management as part of the recruitment process.
Direct approaches or applications to the client organisation may be redirected to Joshua Robert. By submitting your application, you acknowledge that your details may be shared with Josh Powell and the Joshua Robert recruitment team for the purposes of this recruitment process and in accordance with applicable data protection regulations