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Senior digital change manager

Sunderland
DWP Digital
Change manager
Posted: 5h ago
Offer description

Pay up to £68,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

DWP. Digital with Purpose.

We are looking for a Senior Change Manager to join our community of tech experts in DWP Digital.

We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.

We help people into work, and make payments worth over £195bn a year to support and empower millions of people. This role is pivotal in ensuring seamless delivery of change across one of the largest digital estates in the UK.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.


You are your role

As a Senior Digital Change Manager in Scheduling, you will play a pivotal role in planning and integrating major digital activities across the entire DWP estate. Your work will ensure that change is delivered smoothly, strategically, and in alignment with DWP's digital transformation goals.
You will own and manage the Enterprise Forward Schedule of Change, ensuring it remains accurate, up-to-date, and aligned with delivery plans. This involves proactively engaging stakeholders to gather insights, identify risks, and resolve issues early to support smooth and coordinated digital change across DWP.
Your role will involve chairing stakeholder meetings, driving strategic alignment, and supporting continuous service improvement initiatives. You'll take a broad, forward-looking view of delivery timelines, helping to coordinate complex programmes of work and facilitate release movements within delivery windows. Collaboration across Live Operations functions will be essential, and while not mandatory, ITIL or equivalent accreditation would be beneficial.

What skills, knowledge and experience will you need? How will this be assessed?

Our application process requires a technical and personal statement. This is your opportunity to provide clear evidence-based examples of how you demonstrate the following criteria:

* Extensive and demonstrable experience of coordinating and scheduling multiple complex delivery programmes and events to optimise delivery cadence at the same time as protecting live service.
* Demonstrable skills in consultancy, project management, ITIL service delivery and Service Management.
* Experience in the development and implementation of new processes and/or technology solutions to drive service improvement
* Experience of business and technical drivers in the context of the IT System Lifecycle, including Application Development, with the experience to recognize and identify potential conflicts of interest when necessary.
* Experience of risk methodology, change management and planning.
* Excellent written and verbal communication skills, with the ability to build and maintain strong working relationships across a wide network of stakeholders


Details. Wages. Perks.

Location: You'll join us in one of our brilliant digital hub/s in Blackpool or Newcastle, whichever is most convenient for you.

Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.

Pay: We offer competitive pay of up to £68, 205.

Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £X per year.

Holidays: A generous leave package starting at 26 days rising to 31 days over time.

You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.

We have a broad benefits package built around your work-life balance which includes:

* An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
* Flexible working including flexible hours and flex-friendly policies
* Time off volunteering and charitable giving
* Bring your authentic self to work with 'I Can Be Me in DWP'
* Discounts and savings on shopping, fun days out and more
* Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
* Sports and social activities
* Professional development, coaching, mentoring and career progression opportunities.

Process:

We know your time is valuable so our application and selection process is just two stages:


1. Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.

2. Interview: a single stage interview online.


CLICK APPLY for more information and to start your application.


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