Job overview
To provide a comprehensive Medical Secretarial and Administration Service to the Department in strict accordance with Data Protection Act and Trust Confidentiality Guidelines, ensuring all work is processed in a timely, efficient way.
Provide a full and comprehensive Medical Secretarial Service, including timely audio typing of clinic letters, discharge summaries, letters, documents/presentations, compilation of letters as required by the consultant(s) and respective team(s). This may involve correction of incorrect grammar and interpretation of different pronunciations and handwritten clinical notes or advance medical terminology.
Main duties of the job
1. To provide a medical secretarial service within the directorate. To undertake accurate audio/copy typing (including digital) of medical correspondence and general administration for the consultants and their teams. This will include highly sensitive and complex medical terminology with a need for confidentially.
2. To work to the agreed standards and templates for the department.
3. In the absence of the Senior Medical Secretary (or as appropriately delegated) to receive and open mail, to action routine/non routine and urgent correspondence and drawing the necessary items to the attention of the person concerned.
4. In the absence of the Senior Medical Secretary to process clinic cancellations in accordance with department policy and timescale.
5. In conjunction with the Senior Medical Secretary ensure that the departmental transcription workload is prioritised and maintained within Trust turnaround times.
Working for our organisation
Listen to why colleagues think we are a great place to work! -
What does Buckinghamshire Healthcare NHS Trust offer you?
6. As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
7. We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
8. We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
9. We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
10. As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
11. Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
12. A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.
What do we stand for?
13. Our vision is to provide outstanding care, support healthy communities and be a great place to work.
14. Our mission is to provide personal and compassionate care every time.
15. Our care values are collaborate, aspire, respect and enable.
Person specification
Experience
Essential criteria
16. Experience of audio typing
17. Experience of working within busy office environment
18. Ability to work with highly confidential data, and to maintain patient confidentiality
Desirable criteria
19. Administrative experience
Qualifications
Essential criteria
20. GCSE Grade C or above/ equivalent in English language
21. Medical Secretarial Course/ Medical Terminology Course, or ability to demonstrate equivalent ability
Desirable criteria
22. Previous NHS experience
SKILLS, ABILITIES & KNOWLEDGE
Essential criteria
23. Verbal communication skills
24. Able to work as part of a team
25. Knowledge of Data Protection Act, 1998 and GDPR
26. Ability to cover the duties of other Secretarial staff within the Department
27. Experience of working with Microsoft Office products
28. Excellent keyboard skills
Desirable criteria
29. minute taking experience
PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.
COVID-19 and Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended.
Application deadline: This post will close on the closing date stated at midnight, however if we receive a large number of applications or there is a change in circumstance, we may be required to close a job before the advertised date.
Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records (ESR) system.
Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel. The safeguarding section may be made visible to the interview panel, dependent on the role being recruited into.
Travel expenses: It is Trust policy that travel expenses for interviews will not be reimbursed.
Smoking: All Trust sites are NO SMOKING. Smoking in all areas of the buildings and premises is prohibited.
Employer certification / accreditation badges