Adamton
Location : Prestwick, KA9 2SB, United Kingdom
Address : Baird Road, Monkton
We have an exciting new vacancy for a Receptionistto join our team at The Adamton Country House Hotel. This magnificent manor, set within a historic estate dating back to the 11th century, features 265 bedrooms and is conveniently located next to Glasgow Prestwick Airport. Its easily accessible from nearby towns such as Kilmarnock, Prestwick, and Ayr.
Benefits include:
An attractive salary
Career development opportunities throughout the UK
Significant staff discount rates when staying at one of our 60 hotels in the UK
50% discount off food and drink if staying at one of our hotels
Friends and family hotel stay discounts
Reduced membership at our Leisure clubs
Free meals on duty (when applicable)
Employee referral scheme
Auto enrolment pension scheme
Your Job
Greet guests, visitors with a friendly and professional manner, creating the best first impression possible as they arrive at the hotel. .
Register guests and process their payments.
Respond to any inquiries guests may have about in-house facilities
Ensure the security of room keys.
Update all guest information in the computer system
Take and confirm reservations for guests over the telephone or via the front desk.
What we are looking for :
Someone that is passionate about delivering a first-class front of house experience to all guests and visitors.
Good communication skills both on the phone and in person.
A can-do attitude and willingness to go that extra mile
Understanding guest needs and handle delicate situations with empathy and intelligence
The ability to prioritise, multitask, and stay calm under pressure while maintaining attention to detail.
Work solo or part of a team.
The successful candidate will be organised, punctual and well-presented, with excellent communication and customer service skills. Knowledge of Opera systems would be advantageous but is not essential as full training will be given.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.
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