About the Role We are seeking an experienced and compassionate Service Manager to lead a new supported living service in Hatfield. You will be responsible for managing day-to-day operations, leading a team of support workers, and ensuring the delivery of high-quality, person-centred care. Key Responsibilities: * Manage and develop your team to provide outstanding support * Ensure compliance with CQC standards and internal policies * Maintain comprehensive support plans and risk assessments * Work closely with clients, families, and external professionals (e.g., occupational therapists) * Promote independence and positive outcomes for those we support What We’re Looking For: * Proven experience in a senior or managerial role within social care * Good understanding of CQC regulations and quality standards * Strong leadership and communication skills * A values-driven, hands-on approach to management * Commitment to person-centred care and continuous improvement What We Offer: * Monday to Friday working hours, no weekends * Full holiday entitlement, including bank holidays * Casual dress code * Employee benefits including shopping discounts and referral bonuses * Opportunities for professional development and training * An inclusive, supportive work environment NSSL Group is an Equal Opportunities Employer committed to diversity and inclusion. We welcome applications from all backgrounds. Apply now to join our team and make a real difference in the lives of those we support