Job Description:
General Manager | Full Time
At Wagamama, we celebrate difference and appreciate personality over perfection. With over 165 restaurants, we are looking for a General Manager to join us on our journey to nourish from bowl to soul.
The Role:
As a General Manager, you will inspire your team to exceed guest expectations, maintaining high standards. You will coach and develop your team, drive restaurant performance, and deliver excellent results.
Requirements:
* Prioritize creating a positive, inclusive work culture through emotional intelligence, inspiration, and effective delegation. Provide training, coaching, and mentorship to emerging leaders.
* Dedicate yourself to delivering exceptional guest experiences, ensuring every interaction reflects high service standards.
* Possess strong financial skills, including budgeting, inventory, labour management, and strategic marketing. Use data analysis to inform business decisions and foster continuous improvement.
* Focus on building and nurturing your team through recruitment and ongoing development, supporting their personal and professional growth.
* Care about creating an inclusive environment where your team feels respected and valued, enabling them to thrive in their roles and careers.
* Be a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.
What’s in it for you:
* Bonus scheme – up to £8,000 annually
* Access up to 30% of your earnings before payday with Wagestream
* Private medical insurance
* Free shift meals from our menu and 50% off outside work for friends and family
* Industry-leading family-friendly policies, including 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
* Be the first to try our new menus
* Wagamama parties with VIP guests throughout the year
* Recognition as a nationwide 'Love Above the Door' legend
We also offer pension schemes, holiday leave, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.
Be you, Be Wagamama
Wagamama is proudly part of the Disability Confident scheme.
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