Technical Product Specialist
People Solutions are currently recruiting for a Technical Product Specialist / Technical Specialist to join a forward-thinking and growing business on a full-time permanent basis .
This is a customer-facing technical role offering strong exposure to industry bodies, customers, and internal product development teams, with genuine long-term career progression into a deep industry authority position.
This position is ideal for candidates with a strong mechanical or electromechanical background who enjoy solving customer problems, delivering training, and representing high-quality technical products in the market.
This position would suit applicants who have worked in a role as a Mechanical Engineer, Electrical Engineer or Electromechanical Technician.
Shifts:
• Monday to Friday
• 09:00 – 17:00 (37.5 hours per week)
Salary:
• £32,000 – £40,000 per annum (dependent on experience)
Benefits:
Your benefits as a Technical Product Specialist will include:
• Company pension scheme
• Hybrid or office-based working (role dependent)
• Ongoing technical and product training
• Long-term permanent position
• Opportunity to develop into an industry subject matter expert
• High level of autonomy and customer interaction
Day to Day Duties:
As a Technical Product Specialist, your day-to-day duties will include:
• Providing technical customer support across B2B and B2C channels
• Acting as the technical authority for products already in market
• Producing product specifications for customer projects and applications
• Managing product certifications, including renewals and new submissions
• Designing and managing complex master keying (MK) systems
• Evaluating and supporting smart / electronic locking technologies
• Delivering internal training and external training to customers, distributors, and locksmiths
• Maintaining working relationships with industry bodies and standards panels
• Contributing technical substance to patent filings alongside the Product Development Lead
• Gathering competitor and market intelligence through customer and industry engagement
• Representing the company with customers, partners, and technical forums
Essential Skills:
The skills required to be a Technical Product Specialist are:
• Industry experience within locks, high-security hardware, access control, automotive locking, or a related field
• Strong mechanical or electromechanical aptitude
• Excellent communication skills with confidence dealing directly with customers
• Experience explaining technical concepts clearly to varied audiences
• Ability to manage multiple workstreams and priorities
• Confidence delivering technical training sessions
• Proactive, organised, and solutions-focused approach
Desirable Experience:
• Background in technical specification, applications engineering, or technical sales support
• Exposure to smart locking, electronic access control, or integrated systems
• Experience working with certification bodies or compliance processes
• Comfort working across both mechanical and electronic product ranges
Training Provided:
• Full product and systems training
• Ongoing development to support progression into a senior industry technical authority role
Apply:
If you are ready to take on this opportunity as a Technical Product Specialist, please apply today or contact our recruitment team to find out more.
People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process
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