Role Purpose The Office Administrator is responsible for providing efficient administrative support to the business, ensuring smooth day-to-day operations. A key part of this role involves processing customer orders accurately and promptly, coordinating with internal teams, and maintaining excellent communication with customers and suppliers. Key Responsibilities * Answer incoming calls and respond to general enquiries. * Build and maintain strong relationships with customers/clients. * Maintain and update internal databases, spreadsheets, and filing systems. * Support the production and warehouse teams with administrative tasks. * Prepare and format documents, reports, and correspondence. * Manage incoming/outgoing post and deliveries. * Assist with scheduling meetings and maintaining calendars. * Receive, review, and accurately process customer orders via email, phone, or online systems. Skills & Experience * Previous experience in office administration or customer support. * Experience with order processing * Problem-solver with a customer-focused approach. * Able to prioritise workload in a fast-paced environment. * Strong attention to detail and high level of accuracy. * Excellent communication and interpersonal skills. * Good organisational and time-management abilities. * Proficient in MS Office (Word, Excel, Outlook). Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment (London) Ltd wishes you the best of luck in your job search. Nouvo Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK