- Chopstix Support Centre New store Opening (NSO) Specialist Location: Field Based Contract Type: Full Time, Permanent Reports to: Head of NSO Join Chopstix and Lead the Way in Our Growth Journey - Chopstix is not just a restaurant; we're a movement! Offering Bold, Chinese Flavours! We're looking for a passionate and organised NSO Specialist to coordinate and deliver high-impact new store openings across the UK. You'll be at the forefront of our expansion, managing multiple projects, coaching teams, and ensuring every store is ready to trade with excellence. What You'll Be Doing Project manage 3-4 store openings from setup to handover Recruit, train, and coach store teams to deliver exceptional service and food quality Collaborate with Area Managers, restaurant managers, and training teams Ensure operational readiness, compliance, and customer satisfaction Drive performance across our four pillars: People, Quality, Sales, and Profit What You'll Bring Experience as a General Manager in QSR, hospitality, or retail Strong leadership, coaching, and project management skills Passion for food, people development, and operational excellence Full UK driving licence and flexibility to travel Familiarity with training systems (e.g., FLOW, FOURTH, ALERT65 ) and documentation processes Our Values At Chopstix, we: Lead the Way - Inspire excellence and embrace innovation Take Pride - Celebrate the little details and big wins Go All In Together - Support each other and win as a team Stay Quick to Shift - Adapt fast and grow with confidence Benefits Salary - £40k £5k car allowance Bupa Select private healthcare Life Assurance Critical Illness Cover Opportunities to grow with a fast-paced, values-led brand A collaborative culture where your impact matters Summary: Strong interpersonal and communication skills. Exceptional customer support and service. Highly organised & self-driven. Agile, quality & detail conscious, great analytical skills and innovative. Comprehensive understanding of project management, training, compliance and safety. Ready to make an impact? Apply now or tag someone who'd be perfect for this role!