We are looking for a hands-on Operations Manager to lead all aspects of inventory management and site operations at our Doncaster Head Office. Reporting to the Managing Director and managing a small on-site team (including Supervisors and Production Operatives), you will oversee electro-mechanical production, inventory control, and inbound and despatch logistics, ensuring smooth, compliant and efficient operations aligned to business objectives. Key Responsibilities Operations * Lead and participate in Operations meetings, setting priorities, resolving issues and ensuring effective communication across teams * Ensure compliance with ISO 9001 and ISO 14001 standards across all operational activities * Implement and embed new systems and processes, including works order processing via NetSuite * Liaise with teams in the UK and internationally to achieve operational objectives * Liaise directly with customers to ensure high levels of service and satisfaction Production * Develop, monitor and report on KPIs to support operational and business objectives * Plan and manage electro-mechanical production schedules to meet targets and deadlines * Report on site operations and KPI performance to Finance and the US production facility * Support production assembly tasks when required * Manage goods inwards, despatch and courier usage to ensure efficient receipt, storage and delivery of goods Inventory * Take full accountability for inventory across all locations and stages of production * Maintain accurate inventory records, ensuring regular reconciliation and control * Ensure optimal inventory levels to meet sales demand, service levels and customer expectations Health & Safety * Lead on Health & Safety compliance both on-site and in the field * Work closely with Field Engineering management to ensure safe working practices * Ensure compliance with all company Health & Safety policies and statutory requirements * Carry out any other reasonable duties required to ensure the smooth running of the business Skills, Knowledge & Experience * Electro-mechanical qualification * Valid and current FLT licence * ILM or CMI Level 5 qualification * Several years’ management experience within a production or manufacturing environment * Strong experience of inventory control and management * Proven track record of meeting production targets and deadlines * Experience with NetSuite, HubSpot and BreatheHR (highly desirable) * Strong organisational and time-management skills * A proactive, flexible and resilient approach with a continuous improvement mindset * Excellent communication skills, both written and verbal * Confident relationship builder with the ability to influence and negotiate * Strong attention to detail * Proficient in Microsoft Office