Job Description
Johnson & Johnson MedTech is seeking a Technical Specialist to support the London area.
Purpose of the role
The key objective of this role is to provide technical support for EP procedures and to deliver the sales target within the identified geographic area, meeting all strategic and business objectives, delivering product and customer training plans, and providing the highest level of clinical and customer support in line with coordinated account team plan.
What to expect
* Support, promote and upsell CARTO 3 procedures and thereby growing catheter utilisation in Electrophysiology, aligned with the Business Plan.
* Provide clinical and technical expertise for coverage of cases performed with the CARTO 3 Navigation System.
* Deliver the customer training plan and effectively transfer knowledge to empower customers to use Biosense kit effectively and independently.
* Follow mandatory training and attend local and abroad training programmes to maintain and develop knowledge required to fulfil your job effectively.
* Execute key marketing strategies, including the successful roll‑out of new products and innovations in partnership with the regional New Technology Specialists.
* Contribute to developing innovative activities to achieve sales targets and allow the franchise to gain market share and differentiate from competition.
* Maintain and develop firm business relationships with Key Opinion Leaders and other strategically important clinical and economic partners.
* Develop in‑depth understanding of the needs and objectives of customers on all levels – both clinical and non‑clinical partners – to develop tailored solutions that improve sales.
Who are we looking for?
* Proven experience as a clinical support specialist, or support as a physiologist within the medical device and/or EP field.
* 3D mapping experience preferred but not crucial.
* Proficient in English both verbal and written communication.
* Excellent listening skills and ability to build positive relationships quickly.
* Capacity to gain in‑depth product and procedure knowledge and communicate effectively with all partners within the EP lab setting.
* Self‑disciplined, organised, and able to take ownership and responsibility for business objectives and your own time management.
* Initiative‑taking and a desire to succeed in a fast‑paced role.
* Collaborative, entrepreneurial analytical person.
* Ability to positively influence thinking, behaviour, and gain dedication.
* Trained in applying sophisticated Microsoft package skills: Word, Excel, PowerPoint, and Outlook.
* Full & clean driving licence.
Required Skills
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Preferred Skills
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Benefits
Competitive compensation and benefits package, including digital GP, private healthcare, retail vouchers, discounted & subsidised gym memberships, and support for community projects.
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