Hospitality Team Member (Night Security)
Part time 19 hours per week (0.5FTE)
Location: West Sussex
Salary: £13,468.88 (full time equivalent £26,583.29)
Our client is looking for highly organised and customer focused individuals who are proficient in bookings, administration and front of house duties.
Key responsibilities:
- Working to ensure the smooth running of our client’s location, to provide a high-quality customer service experience to all beneficiaries and guests.
- To take responsibility for the administration of beneficiaries’ payments and maintain an accurate record of invoices and collect payments.
- Develop, monitor and manage a beneficiary feedback model.
- Responsible for bookings, ensuring all personal and accommodation requirements are met.
- Work with the Health Coordinator to review upcoming beneficiary bookings and contact beneficiaries prior to arrival to ensure the appropriate level of care is provided
- Operate the main switchboard responding to all calls, taking beneficiary bookings and diverting to appropriate departments.
- Ensure efficient deliveries and mail distribution system.
- Manage Safety and Security Systems ensuring all Front of House aspects of Health and Safety and the Fire Evacuation of the building.
- Provide a full range of administration support and prof...