Events Manager Location : Hereford, HR4 Salary : £30,000 - £33,000 Contract : Full time, Permanent Benefits: 25 Days Holiday pro rata, Profit Share & Income Protection after initial probation period, Training Budget for All, Summer and Christmas Parties and much, much more! Step into the spotlight and shape unforgettable moments as an Events Manager at Oakwrights, where your passion for creating extraordinary experiences meets limitless creativity. Whether our customers want to build a beautifully styled family home, extend their grade II listed property or add a little extra space for guests or a child returning from university, the possibilities are endless, but their personal dreams and aspirations are unique, and up to us to provide them! We are now recruiting for an Events Manager to facilitate the organisation, administration and set up of shows, events and open days! You will oversee the planning, execution and evaluation of all customer-facing events, ensuring they align with our brand and contribute to a positive customer journey! As our Events Manager you will have direct responsibility for: Planning and managing customer-focused events such as workshops, webinars, events and open days. Collaborating with marketing, sales and product teams to align event objectives with overall business goals. Coordinating the event logistics including venue selection, catering, invitations, registration and on-site management. Leading post-event evaluation and analysis to measure impact and gather feedback for continuous improvement. Managing a team of event coordinators and customer experience specialists. Bachelor's degree in Marketing, Communications, Business Administration, or related field. 3+ years in event planning, customer experience management, or related roles. Strong project management skills with the ability to manage multiple tasks concurrently. Creative thinker with a passion for delivering exceptional customer experiences. Proficient in event management software and customer relationship management (CRM) tools. Attention to detail and commitment to quality. Flexibility to travel and work outside normal business hours as required. The Events Manager is a crucial role in shaping our customers' perceptions of us and fostering long-lasting relationships. No agencies please.