The Grand Hotel Leicester
by the Unlimited Collection
is
seeking
a
charming
and engaging
Night
Porter
with a passion for service excellence
.
You will report to the
Assistant
Front Office Manager
, supporting/working towards
providing our guests with memorable experiences
of the city.
The
Night
Porter
will
be responsible for
:
Welcoming and
assisting
guests with check-in and check-out procedures.
Handling guest
inquiries
and providing information about hotel services and local attractions.
Ensuring the security of the hotel and its guest by conducting regular patrols and monitoring security systems.
Assisting
with room service and
delivering
items to guest rooms as needed.
Performing light cleaning and maintenance tasks to keep the hotel in top condition.
Preparing and setting up the breakfast area for the morning shift.
Handling any emergencies or issues that arise during the night shift.
To be successful in the role of
Night
Porter
, we
require
:
Previous
experience in a similar role or in the hospitality industry is preferred.
Excellent customer service and communication skills.
Ability to work
independently
and handle multiple tasks efficiently.
Strong attention to detail and problem-solving skills.
Flexibility to work night shifts, weekends, and holidays.
Basic computer skills for handling reservations and guest inquiries.
Working with us provides the following benefits to you:
Genuine career opportunities within our business
Valuable on the job training, along with access to our digital online learning platform and
numerous
other learning and development opportunities
About Us
The Grand Hotel Leicester by The Unlimited Collection
is a brand of The Ascott Limited.
At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
A trusted hospitality company, Ascotts presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences,
coliving
properties,
hotels
and independent senior living apartments. Ascott's award-winning hospitality brands include
Ascott
,
Citadines
,
lyf
,
Oakwood
,
Somerset
,
The Crest Collection
,
The Unlimited Collection
,
Fox
,
Harris
,
POP!
,
Preference
,
Quest
,
Vertu
and
Yello
. Through Ascott Star Rewards (ASR), Ascotts loyalty programme, members enjoy exclusive privileges and offers at participating properties.
Jupiter Hotels Holdings Limited
Trading as
:
The Grand Hotel Leicester
by the Unlimited Collection
managed by The Ascott Limited
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