At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
So, what are you waiting for? Join a Community that cares about you!
More about your role
Working pattern - Hybrid Working - in the office Tues and Fri after training
Mon - Thurs - 9am - 5.30pm
Fri - 9am - 5pm
We are looking to recruit a Credit Control Administrator on a permanent basis. Based in Bath, you will play a key role in maximising rental collections across client portfolios so that client expectations and SLAs are met. On a daily basis you will work with the Property Managers and Finance Team to maintain a high level of performance whilst delivering effective solutions to the customer, client and the team. Running arrear reports and chasing any outstanding payments is also a key part of the role.
More about you
The ideal candidate will come from a customer service background with good communication skills - both written and verbal. Given the nature of the role, you will also possess good numerical and literacy skills. An understanding of credit control and working in arrears is beneficial but not essential. In addition, you will be able to deal with customer complaints and be able to work with stakeholders at different levels.
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.
At Places for People, we prioritise our dedication to safer recruitment. Therefore, a basic DBS check is mandatory for this position.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
1. Competitive salary, with a salary review yearly
2. Pension with matched contributions up to 4.5%
3. A bonus scheme for all colleagues at 2%
4. Training and development
5. Extra perks including huge discounts and offers from shops, cinemas and much more.