About the Role
Red Recruit Global is excited to collaborate with an award-winning Removals and Storage firm. We are currently seeking a dynamic Move Manager to service their customers from their branch in Nottingham. This position would suit someone with a strong customer services background.
Location: Nottingham
Salary: GBP 25,000
What You’ll Do
As a Move Manager, a typical day will involve coordinating the smooth shipment of clients’ goods, meeting agreements and upholding high standards of customer service. Your responsibilities will include providing advice to customers, monitoring consignment tracking worldwide, and maintaining communication with internal departments, sister companies, and service suppliers.
Move Manager Primary Responsibilities
* Managing complete door-to-door services.
* Offering comprehensive customer service in alignment with KPIs and contractual requirements.
* Liaising with agent networks, service suppliers, and internal departments for operational needs.
* Maximising sales opportunities and upselling products and services.
* Maintaining accurate documentation to company and legal standards.
* Building and maintaining working relationships within the team.
What You Need
* Exceptional communication skills, both written and verbal.
* Proactive and optimistic attitude.
* Excellent customer service skills and telephone manner.
* Proficiency in Microsoft Word, Excel, and Outlook.
* Adaptability to various tasks and a strong team player.
* Well-presented, reliable, and punctual.
* Industry experience would be a distinct advantage but is not essential.
How to Apply
We look forward to receiving your application if you possess the qualities and skills for this role.
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