Job summary
This vacancy is to provide administrative services for our Norwich Daycare Team within HMP Norwich and to be available for cover to other services within the Integrated Mental Health and Justice Pathway Team. The Daycare Team consists of Mental Health Nurses, Occupational Therapists and others who provide a support service for those prisoners who are struggling with mental health difficulties.
We are looking for a Clinical Team administrator to join the Secure Services Central Administration Team.
The successful candidate will work with the Integrated Mental Health and Justice Pathway Administration Team providing ongoing day-to-day administrative processes and assist the team to continually refine and improve the service offered.
Main duties of the job
The ideal post holder will be very organised, with experience in administrative settings, and ideally have knowledge of healthcare/ the NHS.
The post holder will carry out tasks for the Integrated Mental Health and Justice Pathway team, covering the day to day administrative needs for the team and the processes that support the service. This may include, amongst other things, use of Prison and Trust electronic patient record systems and other data collection as required for KPIs.The post holder work under the supervision of the Senior Clinical Team Administrator.
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Details
Date posted
16 February 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year gross per annum (pro rata)
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
246-GYW7776955
Job locations
HMP Norwich
Knox Road
Norwich
NR1 4LU
Job description
Job responsibilities
This role is an excellent opportunity to gain experience within the NHS, providing administrative support to our Forensic Community team and includes tasks like:
* maintaining and uploading up to date information to the patient record,
* typing correspondence and reports,
* preparing agendas and taking minutes at team meetings,
* managing incoming email and telephone queries.
Please note that full training will be provided to the successful candidate.
Job description
Job responsibilities
This role is an excellent opportunity to gain experience within the NHS, providing administrative support to our Forensic Community team and includes tasks like:
* maintaining and uploading up to date information to the patient record,
* typing correspondence and reports,
* preparing agendas and taking minutes at team meetings,
* managing incoming email and telephone queries.
Please note that full training will be provided to the successful candidate.
Person Specification
Qualifications
Essential
* Pitman/RSA III Typing/Word Processing or equivalent secretarial experience at intermediate level
* NVQ 3 Business Administration or equivalent or working toward
* NVQ 2 Customer Services or working toward
Desirable
* Knowledge of Trust electronic patient record system
Knowledge
Essential
* Working knowledge of Microsoft packages or equivalent
Desirable
* Knowledge of NHS policy/procedures
Person Specification
Qualifications
Essential
* Pitman/RSA III Typing/Word Processing or equivalent secretarial experience at intermediate level
* NVQ 3 Business Administration or equivalent or working toward
* NVQ 2 Customer Services or working toward
Desirable
* Knowledge of Trust electronic patient record system
Knowledge
Essential
* Working knowledge of Microsoft packages or equivalent
Desirable
* Knowledge of NHS policy/procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
HMP Norwich
Knox Road
Norwich
NR1 4LU
Employer's website
(Opens in a new tab)
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Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
HMP Norwich
Knox Road
Norwich
NR1 4LU
Employer's website
(Opens in a new tab)
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