Who You Are You are the lead officer responsible for managing the largest and most complex planning applications. You are focused on delivering high-quality, customer-centric services while efficiently handling major planning applications and submissions. What the job involves This position involves leading the process for significant planning applications, pre-application submissions, and various opinion requests submitted to the LPA. You will play a pivotal role in case management, assisting team leaders and service managers in handling complex planning cases and contributing to the overall success of the planning department. Skills Strong leadership and project management Expert knowledge of planning applications Customer-focused approach Effective case management abilities Excellent communication and interpersonal skills