3x Positions available due to internal restructure.
Permanent, Full Time (35 hours per week)
*Please note that we do not currently offer any Tier 2 sponsorship*
About the role
We are seeking a Housing Officer to deliver high-quality tenancy management services to residents across JRHT properties. You will play a key role in putting residents and communities at the heart of everything we do, supporting tenancy sustainment, promoting positive neighbourhoods, and ensuring compliance with housing legislation and regulatory requirements.
You will manage tenancies from sign-up through to sustainment, including rent and income management, anti-social behaviour cases, enforcement action, mutual exchanges and transfers. The role includes carrying out regular property inspections and patch walkabouts, managing void properties, maintaining communal areas, and addressing estate issues such as fly-tipping, vandalism and untidy gardens.
As the main point of contact for residents within your patch, you will provide advice, guidance and support on tenancy-related matters. You will work closely with internal teams and external partners, including local authorities and specialist support agencies, to manage complex cases and help residents maintain successful t...