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We’re looking for an experienced and well-organised Lettings Administrator to join our busy Residential Lettings team. If you're experienced in lettings or property management and thrive in a role where clear communication and attention to detail matter, we’d like to hear from you.
Mighty House Estates is an independent, forward-thinking estate and lettings agency based in Lancaster & Morecambe. We pride ourselves on our friendly, knowledgeable approach and our commitment to doing things properly—whether we’re helping someone find their next home, managing a property, or supporting a landlord. With a growing portfolio and a strong local reputation, we combine professional standards with a personal touch.
About the Role
In this role, your primary focus will be supporting our existing landlords and tenants—making sure day-to-day lettings operations run smoothly and professionally. From coordinating viewings and inspections to handling tenancy paperwork and liaising with our maintenance team, you'll be involved in every stage of the lettings process.
This position is fundamentally about delivering excellent customer service to our current client base.
Your responsibilities will include:
* Creating and managing property listings, including taking marketing photographs
* Arranging and conducting viewings, both in-person and virtually
* Carrying out routine property inspections and coordinating access with tenants
* Assisting with rental valuations and advising landlords on potential income
* Managing your diary to stay on top of appointments and deadlines
* Responding to enquiries by phone, email, and in person
* Supporting tenants during check-ins and check-outs
* Working with our maintenance team to schedule work and keep everyone updated
* Processing tenant applications, reference checks, and deposit returns
* Building and maintaining strong relationships with landlords and tenants
About You
* Experience in residential lettings or property management is preferred
* Knowledge of lettings legislation, or a willingness to learn quickly
* A clear communicator who is approachable and professional
* Well-organised and confident handling a busy workload
* Focused on providing a reliable, high-quality service
The Details
* Full-time: Monday to Friday, 9am–5.30pm
* Some Saturday work on a rota (with a day off in lieu)
* Travel to our Morecambe office required occasionally
* Full UK driving licence and own car essential – mileage reimbursed
What You’ll Get
* Salary range between £24,000 - £27,000, dependent on lettings experience
* 28 days holiday (including bank holidays), increasing to 33 with service
* Flexible hours open to discussion at interview
* 24/7 Employee Assistance Programme
* Funded sector-specific qualifications
* Staff discount at a local bar and restaurant in Lancaster
* A chance to grow within a supportive, well-established local business
If you’re looking for a varied and rewarding role in a friendly, hard-working team, we’d love to hear from you.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Management
* Industries
Retail Office Equipment
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