Big ideas. Lifelong connections. One objective.
MARKETING TRANSFORMATION SENIOR MANAGER
Salary: £58,000 - £62,000
Reports to: Head of Marketing Transformation Delivery/Director of Marketing and Digital
Directorate: Marketing, Fundraising & Engagement
Contract: 12 month fixed-term contract
Hours: Full time 35 hours per week
Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)
Closing date: Tuesday 3 June 2025, 23:55
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We're proud of how many people choose to support Cancer Research mission. However, to grow our funding we must build even greater momentum and urgency around our cause, and engage people in much deeper, more meaningful ways. This is the vision behind the Engage pillar of our strategy as we work to deliver seamless online and offline interactions, and a service that is personal to our audiences.
By continually finding new and better ways to connect with people, through personalised marketing, we will be able to understand what our audiences value, so we are there with the right offer at the right time when someone is ready to act.
To support our vision, we are bringing together our digital capabilities into one team within marketing & digital. We are currently recruiting a Marketing Transformation Senior Manager to implement the technology and process changes into the Marketing & Digital (M&D) function within Marketing, Fundraising & Engagement (MFE) Working for the Head of Marketing Transformation, and with the Head of Digital (MFE) and the Head of Martech (Technology) to ensure that capabilities are bedded into the M&D function and understood and embraced by staff
This is an essential role where you will lead on change delivery, supporting across the function to coordinate the early piloting of changes, to deliver the maximum benefits and learning, continuing to evolve the department set up.
What will I be doing?
* Play a key role in supporting the building of, and day to day management of, the interim roadmap of tech enabled change for the M&D function, whilst the new structure is set up.
* Lead in identifying opportunities to improve our marketing outputs or culture/ways of working, looking to enable a shift to more digital, automated and personalised marketing.
* Accountable for documenting and managing new ways of working across M&D that support the continuous change over the next 3 years, including establishing an early piloting process across all tech enable change areas.
* Identify stakeholders and ensure effective engagement and collaboration throughout the duration of the project.
* Manage escalations appropriately to ensure decisions are made by the appropriate representatives based on evidence, considering risks, costs, benefits, and options.
* In collaboration with the Personalisation 1 Project Manager, identify and plan resource needs, governance, and structure to support delivery, adapting as the project moves from design to delivery, and into post go live activity.
* Work closely with business change managers to link in with internal comms partners and ensure programme updates are incorporated into the internal comms plan.
* Put our audiences and supporters at the heart of all projects and activity, ensuring supporter insight and experience is prioritised in project.
What are you looking for?
* Strategic thinker with significant experience of translating existing strategy and evidenced broad change and transformation implementation into operational planning and delivery
* Significant understanding of end-to-end supporter journeys and customer experience practices
* Ability to build collaborative relationships and influence stakeholders at all levels
* Achievement and action orientated; ability to take initiative, generate action in self and others, prioritise and deliver against goals, meeting delivery expectations of senior stakeholders.
* Proactive, resilient, and solutions-driven approach to unblocking challenges.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
Please note that, internally, this role is known as Marketing Transformation Implementation Lead.
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