* Compensation: GBP 39,284.91 - yearly
Company Description
Operations Support Manager at Securitas.
Location: Filton, Brisol, BS34
Salary: £39,284.91 per annum
Hours: 42 hours per week, Monday - Friday
Job Description
What you’ll be doing:
* First point of contact for operational employee queries.
* Assist in updating and maintaining customer information as required.
* Ensure that all rostering is accurate to minimise pay queries, avoid dropped shifts, and enable accurate invoices to be produced and dispatched within required time‑frames.
* Maintain staff HR records and personnel files appropriately for the contract as required.
* Take detailed notes on any issues, including investigations, disciplinary actions, capability/performance matters, ensuring company policies and procedures are adhered to.
* Assist in the management of all direct and indirect costs to ensure these match the requirements for the effective operation of the contract, including recruitment, training, and expenses.
* Ensure accuracy of all operational data, and regularly review and report on progress, highlighting any risk of significant variances and taking action where needed.
* Support the contract with the preparation of audit and compliance reporting.
* Assist in the recruitment and succession planning to ensure the contract has the capability to deliver high levels of service and contingency.
* Ensure all staff and officers in the contract comply with all aspects of Securitas policies and procedures and relevant legal and regulatory requirements.
* Participate in the development of the contract through involvement in company and area initiatives and projects.
* Carry out reasonable requests from the contract, client and senior management team, including support during emergency and unusual situations.
Qualifications
What we’re looking for:
* Right to work in the UK with a 5‑year checkable history.
* SIA Licence: Valid Security Industry Authority licence.
* Driving Licence: Full valid UK manual driving licence.
* Proactive & detail‑oriented: Self‑motivated with a keen eye for detail.
* Excellent organisational, customer service and communication skills.
* Good standard of IT skills including Microsoft Office (Word, Excel, Outlook).
* Ability to work under pressure and on own initiative.
* Experience in using rostering systems (e.g., Timegate).
* Previous experience within the Security Industry.
* Must achieve Baseline Personnel Security Standard (BPSS) and Security Check (SC) Clearance.
Equal Employment Opportunity
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability or veteran status.
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