Conference and Events Manager - Hertfordshire
Located near St Albans within an hour's commute from London, the property Set in acres of beautiful, landscaped gardens, is the perfect venue for corporate conferences, weddings, retreats, public events and private functions.
Conference and Events Manager opportunity
As Conference and Events Manageryou'll oversee and be responsible for the smooth day to day operations of the conference events and weddings. You will also be responsible for working with the management team in ensuring excellent training and standards are maintained at all times, driving service delivery within this department through effective leadership, strong communication and an engaging and personable management style
If you are passionate about food and drink and have the ambition to be part of an incredible journey to become the best provider of hospitality, then this could be an ideal role for you.
Responsibilities
Deliver world class dining to all clients - creating 'wow' moments for all guests
Provide constant training to team members based on their requirements
Motivate and engage with the team
Lead team briefings in a clear and timely manner
Responsible for closing down and cashing up on duty and processing customer credit charges liaison with other relevant departments
'Hands on' management
Ensure all health, safety and hygiene practices and procedures are followed correctly
Manage the staff rota and the teams annualised hours, ensuring staffing levels match business needs (understand staff budgets)
Liaise with clients and guests to be able to meet and exceed their expectations
Who are you?
a lover of great service.
You are a positive person who loves to engage with all types of guests.
You thrive in a team environment and have the ability to provide constructive feedback and training within a team.
You will be used to thinking on your feet and remaining calm under pressure.
You will need to be flexible and have the ability to work shift patterns including regular weekends and adapt with the needs of the business
What can we offer you as Conference and Events Manager?
a Salary c£35,000 to £37,000 reviewed annually
Free access to the on site facilities
Access to the company pension scheme
Free on-site parking
Great learning and development opportunities
Free online training and development programmes
Regular staff social events!
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