Birmingham, West Midlands, United Kingdom
Howden Insurance Brokers Limited
Posted 1 day ago
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Full Job Description
Who are we?
Howden is a collective – a group of talented and passionate people around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, with a strength in collaboration as a powerful international team of 20,000 employees across over 100 countries.
We are expanding our global reach and growing both organically and through strategic mergers and acquisitions. By combining diverse expertise and perspectives, we enhance our culture and values, while continuing to innovate and deliver exceptional solutions for our clients.
The Role
This opportunity is within the Restructuring & Resolution team, where you will handle a variety of risks related to insolvency processes. As a Case Manager, you will also have account handling responsibilities, placing and managing risks with scheme and open market insurers across multiple classes of cover.
You will ensure responsibilities are completed according to Company and Group policies to meet targets, develop the business, and provide excellent service to clients.
What you’ll do
* Create comprehensive client and broking documents as required.
* Obtain quotes, indications, and endorsements.
* Perform technical duties such as data entry, credit control, bordereau production, and chasing subjectivities.
* Assist in planning appropriate insurance programmes for clients.
* Develop strong relationships with markets, clients, and colleagues.
* Maintain delegated authority contracts cost-effectively.
* Build strong relationships with insurers.
* Handle client quote requests, placements, renewals, and mid-term adjustments.
* Ensure transactions are transparent and accurate.
Who we’re looking for
* Ideally 2+ years of commercial insurance experience; training will be provided in Restructuring & Resolution Insurance.
* Negotiation and influencing skills.
* Enjoy solving problems.
* Team player, networker, and capable of building sustainable relationships.
* Professional and personable.
* Ability to learn.
* IT literacy, with working knowledge of Word and Excel.
* Good organizational skills and ability to multitask and plan workloads.
* Strong attention to detail and ability to produce accurate work under pressure.
* Qualified to CERT CII level or progressing towards professional qualifications is preferred.
What we offer in return
A career you define. At Howden, we value diversity and seek individuals who share our values:
* Success comes from trying something new.
* We support each other through daily moments and larger challenges.
* We aim to make a positive difference at work and beyond.
Diversity and Inclusion
We value diversity — there is no one Howden ‘personality type’. We seek individuals who share our core values:
* Our successes come from those brave enough to try new things.
* We support each other through small and big challenges.
* We are committed to making a positive impact at work and beyond.
We consider our people our chief competitive advantage and treat colleagues, candidates, clients, and partners with fairness and respect, regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
Reasonable adjustments
We are committed to providing accommodations to align our positions with your needs, including software, IT, office setups, flexible hours, or hybrid working. If you're interested but have concerns about fit, apply anyway — if your profile matches, we will assist with any reasonable adjustments you require.
*Note: Not all roles can accommodate changes to working hours or locations. Contact your Recruitment Partner for details.*
Our sustainability promise
We are dedicated to becoming a more sustainable group, caring for our people and the world. Our governance, policies, and review systems support our goal of making a positive impact. Learn more about our sustainability initiatives here.
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