Transport Operations Manager | Belfast | Logistics | £70k+
About the Opportunity
A leading logistics business is seeking an experienced Transport Operations Manager to oversee and develop transport operations across Northern Ireland and Great Britain. Operating within a fast-paced transport business, this role offers the opportunity to join a growing organisation.
As a member of the Senior Leadership Team, the successful candidate will play a key role in shaping operational strategy, driving performance improvements, supporting business growth and ensuring exceptional service delivery across a complex transport network.
Key Responsibilities
* Lead, manage, and develop transport operations across multiple locations, ensuring efficient and effective day-to-day performance.
* Drive strategic and operational objectives while balancing the demands of a busy transport environment.
* Identify, implement, and optimise operational systems, processes, and controls to support continuous improvement and business change.
* Manage the integration and development of transport planning, telematics, and journey management systems.
* Analyse operational performance data and prepare reports and recommendations for senior leadership.
* Ensure full compliance with all relevant transport legislation, operator licensing requirements, and health and safety standards.
* Champion a strong safety culture across the transport function.
* Identify opportunities to improve profitability, fleet utilisation, load fill, and operational efficiency.
* Evaluate and optimise the use of in-house fleet resources versus subcontracted transport solutions.
* Ensure customer service standards and service level agreements (SLAs) are consistently achieved.
* Manage departmental budgets and drive cost control initiatives.
* Lead all people management activities, including employee engagement, performance management, attendance management, employee relations, disciplinary, and grievance processes.
* Build a positive, high-performance culture focused on accountability, continuous improvement, and operational excellence.
* Proactively manage labour and resource planning to meet changing customer demands and business requirements.
Essential Requirement
* Minimum 5 years' experience in a Transport Operations Management role within logistics, distribution, or supply chain operations
* Proven experience leading transport teams and managing large-scale, fast-paced transport operations
* Strong commercial and financial awareness, including budget management, cost control, and performance monitoring
* Experience using Transport Management Systems (TMS), telematics, fleet management technology, and operational reporting tools
* Demonstrated ability to drive continuous improvement, manage change, and implement operational efficiencies
* Strong leadership and people management skills, with the ability to motivate, develop, and engage teams
* Excellent communication and stakeholder management skills, with experience working across multiple business functions and building strong customer relationships
* Thorough understanding of transport legislation, compliance requirements, and health & safety standards
* A strategic, solutions-focused approach combined with strong operational delivery and decision-making skills.
Desirable Requirements
* International Certificate of Professional Competence (CPC) qualification.
* Experience within temperature-controlled logistics operations whether in-house or 3PL
Package & Benefits
* Competitive salary commensurate with experience.
* Private healthcare.
* Company pension scheme with employer contribution.
* Enhanced annual leave entitlement based on length of service.
* Life assurance / death-in-service benefit.
* Ongoing professional development and certified training opportunities.
* Career progression within a growing organisation.
* Additional company benefits.
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