Part-Time Sales & Customer Coordinator
EcoSphere Energy Ltd – Tiverton, Devon
Part-Time | Flexible Hours | Renewable Energy Sector
About Us
EcoSphere Energy Ltd is a growing renewable energy company based in Tiverton, specialising in premium air source heat pumps and solar PV systems across Devon and the South West.
We design and install high-quality, MCS-certified systems for homeowners who value performance, transparency, and long-term efficiency.
We are now looking for a part-time Sales & Customer Coordinator to help manage incoming enquiries, support the quoting process, and improve our customer journey.
This is an ideal role for someone organised, confident on the phone, and commercially aware — who enjoys speaking to customers and helping turn enquiries into booked installations.
The Role
You will work closely with the director to:
* Call new enquiries and qualify leads
* Follow up on issued quotations
* Chase outstanding decisions professionally
* Respond to customer questions via phone and email
* Return missed calls
* Book surveys and installations
* Keep our CRM updated
* Support light admin around proposals and documentation
This is not cold calling. All leads are inbound or warm.
Your role is to help improve conversion, customer experience, and response time.
What We're Looking For
You are:
* Confident and friendly on the phone
* Organised and proactive
* Comfortable speaking about technical products (training provided)
* Commercially minded — you understand that follow-up drives revenue
* Professional in written communication
* Calm under pressure
* Local to Devon (preferred)
Experience in any of the following is helpful but not essential:
* Sales support
* Customer service
* Construction / trades / renewables
* CRM systems
Hours & Structure
* 12–20 hours per week
* Flexible (school hours possible)
* Remote
Pay
£14–£18 per hour depending on experience
Potential for performance bonus based on conversions.
Why Join EcoSphere?
* Growing renewable energy company
* Opportunity to grow into a larger role
* Friendly, ambitious team
* Be part of the transition to low-carbon heating
* Real impact on company growth
How to Apply
Please send:
* Your CV
* A short note explaining why this role suits you
* Your availability
Job Type: Part-time
Pay: £12.71-£18.00 per hour
Expected hours: 20 per week
Benefits:
* Flexitime
* Work from home
Work Location: In person