Availability Window
We require availability every day from 06:00 to 22:00.
Our Shift Leader rate of pay starts from £15.59 an hour. Additional payments may also apply depending on location.
We offer a minimum of 16 guaranteed hours each week. If you would like to work fewer hours (to a minimum of 12) we also have opportunities and would still love to hear from you.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
* Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
* You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
* Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
As a Shift Leader you’ll:
* Work in a fast-paced retail environment, with bags of variety.
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations.
* Be there for customers, listening to them and helping to make sure they leave the store with what they came for.
* Look for ways to improve service, including coaching your colleagues and giving feedback to the team.
* Guide and support your colleagues in‑store, making sure it stays a safe place to work and shop.
* Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store.
* Lead from the front, and set a great example for your colleagues in everything you do.
Please note that you need to be 18 or over to apply for this role.
* Coordinating the store team to deliver an easy, fuss‑free shopping experience for customers.
* Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks.
* Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety.
* Being the go‑to person for colleagues in the absence of a manager for day‑to‑day queries.
* Making sure the store is always clean, tidy, and well‑presented.
* Supporting managers to coordinate seasonal, community and charity events.
* Contributing to a great team atmosphere, that is inclusive of everyone.
* Providing great customer service, by listening to our customers and putting them first in everything you do.
* Keeping the team well‑informed and up to speed on any communications, changes, or updates.
* Staying knowledgeable about store performance, and looking for ways to improve and simplify operations.
* Coordinating store improvements, and removing any obstacles that might be getting in the way of great service.
* Following health and safety routines and procedures, and ensuring colleagues do the same.
* Recognising and celebrating colleagues within the team who are providing great service.
* To be a great role model, by always giving thoughtful customer service that ensures every customer’s needs are met.
* To build strong, long‑lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work.
* To be a clear communicator, comfortable with using a variety of methods to keep your team well‑informed and up to date.
* To be comfortable taking the lead, and overseeing the store in the absence of your Manager.
* To be a good decision maker, who’s flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues.
* To be motivating, so you can inspire your team to deliver beyond expectations.
* To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day.
We are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please refer to the information provided.
Please note, Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please refer to applicable regulations.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
For more information about us please visit www.tescoplc.com.
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