Overview
Location: Various UK Locations
Contract: Full-Time | Evening and Weekend Availability Required
Step Into the Spotlight: Become a Fridays Duty Manager
This Isn’t a Job. It’s a Stage. And You’re About to Steal the Show. Since 1965, TGI Fridays has defined flair, flavour, and freedom. We’ve defined the party atmosphere, from cocktails to neon lights, and we’re casting for a Duty Manager to help lead the show.
Your Role: Director of the Experience
As a Duty Manager, you keep the performance flowing — the link between team, guests, and the Fridays experience. You lead with presence, poise, and positivity, ensuring every shift delivers energy, excellence, and unforgettable moments.
Responsibilities
* Inspiring and guiding team members to deliver vibrant, high-quality service
* Supporting and overseeing all aspects of restaurant, kitchen, and bar operations
* Maintaining strong performance across People, Guest Experience, Sales, and Safety
* Upholding impeccable standards — because every shift is showtime
Qualifications
* Experience managing or supervising in hospitality or retail is a strong advantage
* A natural passion for food, drink, and guest experience
* Ability to energise a team and make fast, confident decisions
* Outstanding communication and problem-solving skills
* Calm under pressure with a sense of humour to match
* Availability to work evenings and weekends — when the atmosphere is electric
Benefits
* Time and a half pay for hours worked over 48 per week
* Weekly pay — every Friday
* Flexible shift patterns to support work-life balance
* Fast-track development opportunities and apprenticeships
* 50% discount on food for you and up to five guests
* Unlimited soft drinks while on shift
* Refer-a-Friend bonus scheme
* Membership with Hospitality Action for wellbeing support
* 28 days paid holiday (pro-rata)
* Clear and exciting progression opportunities to grow within the brand
Ready to Take Centre Stage? If you’re over school-leaving age and ready to join a team where craft meets celebration, teamwork becomes theatre, and joy takes centre stage, apply now.
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