Job overview
An exciting opportunity has arisen for a motivated and experienced Estates professional to join the team as an Operations Team Leader.
The post holder will support the delivery of a safe, effective, and high-quality Estates service across Trust sites, ensuring compliance with statutory requirements, Trust policies, and national standards. The role involves the day-to-day supervision of Estates staff, coordination of maintenance activities, and oversight of operational performance to ensure continuity of critical services.
Working closely with the Operations Manager and wider Estates team, the post holder will play a key role in managing both planned and reactive maintenance, supporting service improvements, and ensuring a safe environment for patients, staff, and visitors.
The role requires strong leadership, organisational, and communication skills, with the ability to manage competing priorities, respond to incidents, and make informed decisions within a fast-paced operational environment.
Main duties of the job
To support the coordination and delivery of Estates operations and maintenance activities across Trust sites, as directed by line management.
The post holder will oversee a range of complex, non-routine operational activities, ensuring full compliance with Trust policies, safety standards, and statutory requirements.
The role will involve close liaison with the Small Works Manager and Capital Projects Team in relation to planned works programmes, including the coordination of isolations, shutdowns, and associated responsive actions, in line with competence.
Working for our organisation
What does Buckinghamshire Healthcare NHS Trust offer you?
As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
Our CARE values are collaborate, aspire, respect and enable.
Person specification
EDUCATION, QUALIFICATIONS & TRAINING
Essential criteria
1. Relevant qualification or equivalent experience in Estates, Facilities Management, Engineering, or a related discipline
2. Evidence of post qualification operational knowledge gained through experience and/or structured training
3. Willingness to work towards and maintain Authorised Person (AP) status relevant to the role
4. Evidence of continuing professional development (CPD)
Desirable criteria
5. Formal supervisory or team leader training
6. Recognised Estates or Engineering qualification (e.g. NVQ Level 3, HNC/HND or equivalent)
7. Current Authorised Person (AP) status in a relevant discipline
EXPERIENCE
Essential criteria
8. Experience working within a complex operational or Estates environment
9. Experience supervising staff or leading day-to day operational activities
10. Experience managing reactive maintenance issues and responding to incidents
11. Experience prioritising workloads and coordinating resources within defined procedures
12. Experience working within safe systems of work and managing health and safety risks
13. Experience using IT systems (e.g. CAFM) to record work activity and produce operational information
Desirable criteria
14. Experience within an NHS or healthcare Estates environment
15. Experience contributing to maintenance planning or service improvement initiatives
SKILLS, ABILITIES & KNOWLEDGE
Essential criteria
16. Ability to supervise and coordinate operational activities in a reactive environment
17. Working knowledge of health and safety legislation and safe systems of work relevant to Estates services
18. Ability to assess operational risks and take appropriate action within scope of authority
19. Ability to assess operational risks and take appropriate action within scope of authority
20. Effective communication skills, with the ability to engage with staff, clinicians, contractors and stakeholders
21. Ability to organise and prioritise workload, supporting delivery of team objectives
22. Ability to work independently, using initiative and sound judgement
23. Ability to remain calm and professional under pressure and respond effectively to incidents
24. Problem-solving skills with the ability to analyse issues and implement practical solutions
25. Ability to communicate complex or sensitive information clearly to a range of audiences
Desirable criteria
26. Knowledge of HTMs, HBNs, and Estates related statutory compliance requirements
27. Experience supporting staff development through training, coaching, or mentoring
28. Understanding of performance management, KPIs, and service delivery standards
SPECIAL CIRCUMSTANCES
Essential criteria
29. Willingness to participate in the on-call rota
30. Flexibility to respond to operational issues outside normal working hours
31. Full UK driving licence (if required for role)
PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.
COVID-19 and Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended.
Application deadline: This post will close on the closing date stated at midnight, however if we receive a large number of applications or there is a change in circumstance, we may be required to close a job before the advertised date.
Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records (ESR) system.
Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel. The safeguarding section may be made visible to the interview panel, dependent on the role being recruited into.
Travel expenses: It is Trust policy that travel expenses for interviews will not be reimbursed.
Smoking: All Trust sites are NO SMOKING. Smoking in all areas of the buildings and premises is prohibited.
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