Job Title: IT Manager Reporting To: Head of Finance & IT Hours of Work : Mon Fri 08:00 17:00 Job Title: IT Manager Role Overview: CFM is a leading Construction, Facilities Management and M&E services provider across Northern Ireland and beyond.We'rein the middle of a digital transformation journey, using technology and data to reshape how we deliver value for our people and our clients.We'renow looking for an IT Manager to lead that journey. This is more than a support role.It'sabout leading,deliveringand embedding smart IT systems, secure infrastructure and data-driven decision making across every area of the business. Key Activities / Responsibilities: Strategic Leadership: - Develop and implement an IT strategyand planaligned to thebusinessplan and vision - Act as the digital advisor to senior management,identifyingopportunities for systems and data to drive growth and efficiency System Ownership & Development: - Lead the design, implementation and improvement of core systems including ERP, MRP, management dashboards and task tracking tools - Oversee internal software solutions, enhancements, change requests and integrations across the business Infrastructure & Support: - Manage all IT infrastructure including networks, servers,hardwareand cloud services - Ensure robust performance, backup and business continuity measures are in place - Oversee helpdesk operations and ensure SLAs are consistently met Cyber Security & Governance: - Lead compliance with Cyber Essentials and all relevant cyber and data protection standards - Develop IT policies and ensure GDPR and other regulatory compliance is maintained Communication & Workflow Tools: - Oversee the rollout and adoption of internal communication tools, including VoIP and messaging platforms -Optimisedigital workflows to increase cross-team efficiency and transparency Team & Vendor Management: - Lead, develop and support the IT team - Manage third-party providers and ensure value from vendor relationships - Deliver training and user support across departments to increase tech capability Budget & Performance: - Manage the IT budget and ensure effective investment in systems and tools - Monitor performance, user satisfaction and KPI delivery using real-time data What Success Looks Like: - Timely, successful rollout of new ERP and workflow systems - High system uptime and fast resolution of helpdesk tickets - Cyber Essentials certification maintained - IT strategy aligned and contributing to business objectives - Clear communication and reporting dashboards used across departments - High team engagement and capability within the IT function Education / Experience: Essential Criteria: - 1 years delivering IT projects that support business operations - Experience designing and developing ERP/MRP systems or management software - Strong understanding of IT systems,networksand business reporting - Proactive and adaptable with a problem-solving mindset - Excellent communication and leadership skills - Experience managing complex IT change across multiple sites - Database knowledge (SQL etc.) - Third level qualification in IT or related field - Full UK drivinglicence Desirable Criteria: -Bachelors degreeinComputer Scienceor related area - Experience in Facilities Management or Construction sectors - Familiarity with GDPR, cyber security frameworks and IT best practice - Experience working in a fast-paced, KPI-driven environment Skills / Competencies: - Strongorganisationaland time management skills - Able to lead, inspire and collaborate with others - Able to think critically and solve problems with confidence - Clear communicator with strong interpersonal skills - Able to manage multiple projects and competing demands Why Join CFM: - Join a growing and ambitious business committed to innovation - Lead the digital transformation across all CFM operations - Work closely with senior leaders to shape business strategy -Competitivepackage and professional development support - Make a real impact in a company that values its people and their contribution