Efficiently complete and process managed referrals on behalf of clinicians, ensuring timely and accurate handling. Respond promptly and professionally to basic referral queries from both staff and patients. Communicate effectively with patients via email, text, and phone to provide updates and information as needed. Liaise with third parties on behalf of GPs and the secretarial team to facilitate smooth operations.
Accurately complete simple referrals and forms, supporting GPs and administrative teams. Perform a variety of administrative tasks to support the organisations daily functions. Consistently adhere to organisational policies and protocols as outlined in the Staff Handbook and employment contract