Umbrella Operations Manager
📍 Borehamwood
🏠 Hybrid
💰 Up to £65,000
📄 Permanent | Full-Time
🎯 Role Overview
This is a senior operational leadership role with full accountability for umbrella payroll operations, compliance, and governance. The role ensures the business operates in line with FCSA requirements, HMRC guidance, and UK employment law, while building a scalable, audit-ready operating model to support sustainable growth.
📊 Key Responsibilities
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Own and oversee end-to-end umbrella payroll operations, ensuring accuracy, timeliness, and compliance
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Ensure full adherence to FCSA Codes of Compliance, HMRC legislation, and UK employment law
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Act as the final escalation point for complex payroll and contractor queries
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Maintain audit-ready processes, controls, and documentation
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Lead, develop, and scale the umbrella payroll operations team
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Own payroll systems governance, data integrity, and GDPR compliance
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Drive process improvement, automation, and scalability
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Partner with senior stakeholders to support compliant business growth
🧠 Skills & Experience
Essential
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Senior-level experience within umbrella or contractor payroll operations
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Strong knowledge of FCSA compliance and HMRC payroll legislation
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Experience operating in audit-led, regulated environments
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Proven payroll team leadership and governance experience
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Strong systems and process control background
Desirable
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Direct experience supporting or leading FCSA audits
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Experience scaling umbrella operations
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CIPP (or equivalent) qualification
JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Reward recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us