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Functional Consultant - Microsoft D365, Hemel Hempstead
Client: Itineris
Location: Hemel Hempstead, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Views: 4
Posted: 31.05.2025
Expiry Date: 15.07.2025
Job Description:
There’s a saying at Itineris: Together goes a long way. We live by that. Whether your job involves translating our customers’ needs into the best software, selling, coding, or keeping our business running smoothly, we’re united by the same mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers.
What you will work on
* Implementing CE solutions supporting lifecycle domains such as sales, marketing, customer service, and field service to ensure efficiency and effectiveness.
* Facilitating requirements gathering workshops and collaborating with customers.
* Working closely with project teams and customers.
* Translating business functional and non-functional requirements into solutions.
* Configuring and expanding core functionality using Power Platform components.
* Verifying solutions to guarantee quality.
* Documenting solutions.
* Contributing to key user training.
* Expanding knowledge of the Utility market and transferring knowledge to colleagues.
* Contributing to growing CE capabilities and UMAX product offerings.
* Maintaining a customer-oriented approach.
* Learning Utilities sector-specific business processes.
* Having at least 2 years of proven experience in Microsoft Dynamics 365 projects.
* Fluent in English (oral and written).
What we offer
* A fast-growing and international environment with offices in Ghent (Belgium), Atlanta (USA), and London (UK).
* Opportunity to work with future-ready water and energy companies and develop valuable utility expertise.
* Internal mobility, career development through educational programs and growth paths.
* An entrepreneurial mindset with a direct impact on growth.
* An open environment that values taking breaks and celebrating milestones.
* Onboarding, learning, and buddy programs for a smooth start.
* A flexible and inclusive working environment with options for hybrid work.
* Competitive perks and benefits to support your growth both professionally and personally.
* A focus on sports, celebration, and wellbeing for a healthy work-life balance.
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